Specialist, Supplier Quality Engineering and Assurance

Pandora

Imagine being a Specialist, Supplier Quality Engineering and Assurance at the world’s most loved jewellery brand. If you’re passionate about supplier quality, process improvement, and driving operational excellence, you could be our next Specialist, Supplier Quality Engineering and Assurance at Pandora Crafting & Supply.

We love that you will…

• Supplier & Material Qualification: Lead and execute the qualification process for new materials, gemstones, and ODM/OEM suppliers to ensure readiness for mass production. Monitor progress and provide summary reports for each product launch.
• Supplier Training & Capability Building: Deliver technical and quality management system training to suppliers during the development phase to enhance technical capability and quality performance.
• Quality Issue Resolution: Ensure timely resolution of quality issues identified during development phases.
• Quality Standards & Inspection Development: Collaborate with stakeholders to develop quality standards, criteria, and inspection methods, and effectively communicate these to suppliers and internal teams.
• Specification & Regulatory Compliance: Train suppliers on product specifications and regulatory requirements, providing technical support as needed.
• Performance Data Utilization: Leverage quality performance data to support supplier evaluation and selection processes.
• Quality Alert Coordination: Act as the coordinator for quality alerts between Pandora and suppliers when issues arise during development.
• Supplier Development & Improvement: Manage supplier improvement and development programs, ensuring adoption of industry best practices such as Process Capability, SPC, FMEA, Error Proofing, and 8D problem-solving.
• Inbound Process Improvement: Lead inbound quality improvement projects with suppliers and Pandora teams.
• Strategic Alignment: Translate company goals into actionable metrics for the Supplier Quality team and drive cross-functional quality improvement projects.

We love that you are…

• Bachelor’s degree or above in Engineering, Science, or a related field.
• Minimum 5 years of experience in Supplier Quality, Incoming Quality Control, or Product Development.
• Strong knowledge of Quality Systems, Quality Control processes, and supplier quality management.
• Understanding of quality standards and raw material processes within the jewelry industry.
• Strong technical knowledge of Product Development processes.
• Familiarity with APQP, PPAP, LAR, Gage R&R, and Process Capability studies.
• Strong leadership, communication, presentation, and facilitation skills with the ability to lead and motivate cross-functional teams.
• Proficient in MS Office and Minitab.
• Good command of English.
• Experience as an internal/external auditor is preferred.
• Willingness and ability to travel as required.