Specialist Software Engineer - AppliedAI

About the Role A Specialist Software Engineer – AppliedAI role within Amgen's AI & Data Science – Enterprise Automation organization. You will design, develop, and deploy GenAI-powered agents and Custom GPTs to enable enterprise-wide adoption across Amgen, partnering with cross-functional teams and senior leaders.

What You'll Do

• Design, develop, and deploy GenAI-powered agents using large language models (LLMs), embeddings, vector databases, RAG frameworks, and prompt engineering.
• Develop, test, and deploy Custom GPTs using the ChatGPT Enterprise UI for multiple functional teams across Amgen.
• Partner with product owners, data engineers, platform teams, DevOps, and business SMEs to translate business requirements into production-grade solutions.
• Produce technical design documentation, runbooks, and handover materials to support operational sustainability.
• Mentor engineers and provide technical leadership to accelerate GenAI adoption across the enterprise.
• Drive platform adoption through reusable patterns, agent templates, prompt patterns, Databricks notebooks, and n8n workflows.
• Implement Model Context Protocols (MCPs) using APIs, SDKs, and orchestration tools for seamless integration with GenAI-powered agents.
• Build integration layers and event-driven orchestrations using n8n (webhooks, nodes, APIs) to connect systems, trigger agent workflows, and support human-in-the-loop processes.
• Drive experimentation and innovation with new models, features, agents, and frameworks (OpenAI, Databricks, LangChain).
• Ensure solutions comply with Amgen’s data privacy, security, and regulatory standards.
• Stay current with advancements in Generative AI, LLMs, and RAG methodologies to continuously improve platform capabilities.

What We're Looking For

• Master’s degree with 5+ years of experience in Computer Science, IT, or related field, or Bachelor's degree with 8+ years of experience.
• Must‑Have: Ability to work effectively with global, distributed teams using Scaled Agile methodologies; 5+ years of software development and system design; 3+ years of hands-on experience building and deploying Generative AI apps or Custom GPTs (OpenAI preferred, Claude or Gemini).
• Soft skills: Strong verbal and written communication; initiative and servant-leadership mindset; ability to work under minimal supervision; excellent analytical and prioritization skills; team-oriented.
• Good-to-Have: Experience with Power Automate, Tableau, JIRA, Smartsheet; familiarity with GxP/regulatory environments; experience in biotech/healthcare; hands-on cloud-native solutions on AWS (Bedrock, Lambda, SageMaker); vector databases and retrieval pipelines; strong Python with Transformers, LangChain, HuggingFace; LLM fine-tuning, prompt engineering, model evaluation; secure API gateway and RESTful integrations; strong problem-solving in fast-paced environments.

Compensation & Benefits

• Salary and benefits not disclosed in the posting.
• Work that matters: contribute to treatments that help patients worldwide; modern tech stack; global scale; continuous learning.