About this role
Job title: Specialist QRC
What will you do? Lead recurring QA and testing processes: Design schedules and coordinate QA checks and testing activities; perform complex analytical or microbiological testing and guide others on routine work. Coordinate product and process verification: Own sampling plans, specification checks, sensory evaluations, and basic stability or shelf-life monitoring; consolidate results and recommend targeted adjustments. Monitor food safety programs: Plan and execute sanitation verification, hygiene audits, allergen control checks, and environmental monitoring; identify emerging risks and support hazard analysis and follow-up verification. Support incident investigations: Define data needs, analyze results and historical trends, summarize findings, recommend local corrective improvements, and confirm actions are effective. Maintain documentation and share insights: Keep QA, food safety, and laboratory records complete and accurate; prepare reports or dashboards that support cross-functional continuous improvement. Support projects and compliance: Represent QA on projects and new product or manufacturing-line activities, develop specifications and compliance documentation, and partner with manufacturing and other functions on corrective and preventive action plans.
Minimum Education & Requirements
Experience
- 1+ years of relevant experience in the food industry implementing quality and food safety programs.
Education
-
Bachelor’s degree in Microbiology, Chemistry, Biochemistry, Food Science, or a related field preferred.
-
Knowledge of food industry regulations and quality systems, including FSMA, HACCP, Good Manufacturing Practices, and related food safety programs.
-
Strong communication, presentation, auditing, problem-solving, and troubleshooting skills, with the ability to explain technical concepts to varied audiences.
-
Understanding of production or manufacturing environments and proficiency with relevant data, reporting, and business software.
-
Ability to work flexible hours and travel at least 25%, with additional travel during focused projects.
-
HACCP, SQF, and PCQI certifications are preferred.
-
Benefits and Perks
-
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
-
Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
-
Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
-
Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
-
Growth & Development: Career development programs, learning opportunities, and internal mobility
-
Benefits may vary based on role, location, and eligibility.
-
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
-
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.