About this role
Role Purpose
Support the day-to-day operation of the Value channel, including expense and payment processing, store operational needs, and coordination with internal teams and vendors.
Key Responsibilities
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Expense & Payment Management
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Manage end-to-end expense and payment processes for the Value channel via the company payment system
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Review documents for accuracy, submit payments on time, and track through completion
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Monitor overall expense status, flag exceptions, and follow up with stakeholders
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Keep payment records well organized for reconciliation and audit readiness
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Store Operations Support
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Support stores with contract review, approval, signing, and company-seal processes
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Act as the coordination point between store managers and internal functions
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Collect and consolidate store and employee information accurately and on time
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Vendor Coordination
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Coordinate with operations vendors on services, contracts, and project follow-up
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Track milestones and open items; escalate risks early
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Team Support
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Provide day-to-day support to the Value channel team, including meeting coordination
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Support ad hoc projects and look for ways to simplify processes
Qualifications
- Bachelor's degree or above; business, finance, retail, or related field preferred
- Experience in retail operations, finance operations, payment processing, or store support preferred
- Strong attention to detail; able to manage multiple tasks and deadlines
- Good communication and coordination skills with a service mindset
- Proficient in MS Office; experience with payment or workflow systems is a plus
- Fluent Chinese; basic business English preferred