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Specialist GBS AR Retail & Wholesale
Global Business Services (GBS) powers adidas with operational excellence, by delivering services from hubs-to-markets, strengthening partnerships and accelerating automation. GBS Commitment is to create value and drive adidas' success. Ensure the accurate and timely execution of core operational activities within the GBS Center, in compliance with GBS policies, procedures, and guidelines.
Demonstrate ownership and accountability for the effective delivery of activities within the assigned service area, working independently with minimal supervision. Support organizational effectiveness by identifying, driving, and communicating process improvement opportunities to enhance operational efficiency, service quality, and compliance.
The position supports period-end closing, account reconciliations, audit requirements, and daily OTC operations while contributing to service quality and operational efficiency within the assigned area of responsibility.
Process Operation:
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Independently manage end-to-end Order-to-Cash activities, ensuring accuracy, timeliness, and control compliance.
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Investigate and resolve billing discrepancies, payment exceptions, reconciliation items, and customer account issues.
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Manage collections, monitor overdue receivables, support credit reviews, and escalate material credit risks.
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Perform period-end closing, account analysis, reconciliations, and operational reporting.
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Serve as a key contact for stakeholders and resolve operational inquiries and complex exceptions.
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Support audits, maintain process documentation, and identify opportunities to improve service quality and efficiency. Process improvement, Automation and AI
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Identify root causes and support process standardization, control enhancements, and measurable improvements; escalate key risks and issues.
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Proactively identify and implement automation and AI opportunities to optimize processes and improve operational performance.
Project Management: Deliver assigned workstreams in cross-functional projects and process improvement initiatives on time.
Relationship:
- Team colleagues • Direct supervisor / Team Lead • Cross-functional GBS process stakeholders • Business partner contacts • External customers or auditors, as applicable
Operation knowledge:
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Solid knowledge of accounting principles and end-to-end Accounts Receivable processes.
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Ability to independently resolve billing, payment, reconciliation, and customer account issues while applying relevant controls. Communication: Manage stakeholder communication and routine issue resolution effectively.
Customer Service: Anticipate stakeholder needs and proactively improve service quality.
Automation & AI Skills:
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Use Excel, SAP, Power Query, and AI tools effectively.
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Identify digital opportunities to improve reporting and efficiency.
Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Work Experience:3-8 years of relevant experience in Accounting, Finance Operations, or Shared Services environments, with solid knowledge of Accounts Receivable processes.
System / Tool
Experience
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Advanced Excel with basic Power Query and Power BI; proficient in ERP, Copilot, and SAP or similar platforms.
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Language Requirement: Strong written and spoken English for effective regional and global collaboration; an additional market language is an advantage
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AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
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COURAGE: Speak up when you see an opportunity; step up when you see a need..
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OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
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INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
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TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
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INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
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RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
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– Culture Starts With People, It Starts With You –
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By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.
Job Title:
- Specialist GBS AR Retail & Wholesale
TEAM:
- Finance
Location
Dalian
State:
LN
Country/Region:
CN
Contract Type:
Full time
Number:
552227
Date:
Nov 13, 2026
Apply now »
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