Specialist, AML Compliance (Spanish or German, Portuguese, Italian Speaker)

Job title: Specialist, AML Compliance (Spanish or German, Portuguese, Italian Speaker)

JR0131977

LOCATION: LT – Vilnius TYPE: Full time WORK SHIFT: Hybrid

Overview

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.

Job Description Role Responsibilities In this role, you will operate within the Know Your Customer team (KYC) of the Global Operations organization. As a Specialist, you will play a pivotal role in investigating customer cases requiring enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity.

• Follow prescriptive guidelines and company procedures regarding enhanced customer due diligence investigations.
• Perform in-depth analysis of customer activities that undergo enhanced due diligence.
• Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records, and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary.
• Formulate reasonable explanation for the flagged activities, considering pertinent factors such as customer economic profile, relationship with associated counterparties and purpose for money transfers.
• Make independent case decisions based on company policies and procedures. Clearly document findings and the rationale behind decisions made on each case. Escalate specific cases to Western Union stakeholders or other investigative groups as applicable.
• Actively contribute to the team's knowledge base by sharing insights and experiences.
• Support the AML Compliance team to ensure adherence to compliance requirements.

Role Requirements

• 1+ years of working experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk-based compliance. Bachelor’s degree in Finance, Economics or related discipline is preferred.
• Good knowledge of AML risks, typologies, and red flags as well as experience in conducting public database research.
• Experience working with KYC procedures is required.
• Capability to identify compliance risks and escalate when appropriate.
• Ability to interview customers when necessary.
• Demonstrated analytical, investigative, problem-solving skills with high attention to detail.
• Working knowledge of MS Office, especially strong MS Excel skills.
• Fluency in English with strong written and verbal communication skills.
• Fluency in Spanish or German, Portuguese, Italian language.
• Experience making independent work-related decisions together with high level of autonomy.
• Team player with strong collaborative skills.

Work Shift Hybrid We value in-person collaboration, problem solving, and ideation whenever possible. The expectation is to work from the office a minimum of three days a week.

Benefits and Other Details

Benefits

• Access to short-term incentives, multiple health insurance options, accident and life insurance, and access to development platforms.
• Lithuania specific benefits include language allowance for Spanish or German, Portuguese, Italian; Private Health Insurance (3 options); Life & Accident Insurance; Additional days off; discounts and special offers; free fitness facilities; volunteering activities; referral program.

Salary

The monthly gross base salary range is 1,531 – 2,041 EUR. This range represents anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Equality and Inclusion We are committed to an inclusive culture that celebrates the diverse backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.