About this role
Job title: Spa Therapist
Palé Hall, North Wales
A Rare Opportunity in a Remarkable Setting
Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.
Why Palé Hall?
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Work in one of the UK’s top Five Red Star country house hotels
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Supportive, inspiring environment with opportunities for career growth
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Be part of a project with genuine ambition and creativity at its heart
Job Description
Role Overview
As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.
Key Responsibilities
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Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
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Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
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Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
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Advise guests on aftercare, treatment benefits, and suitable home-care products.
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Support spa reception and guest flow when required, ensuring smooth daily operations.
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Uphold all health, safety, and sanitation regulations.
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Assist with the opening and closing procedures for the spa and gym.
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Maintain accurate treatment records and support the management team with stock control.
Qualifications
Requirements
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Recognised Level 3 beauty or massage qualification (or equivalent).
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Previous experience in a luxury spa or wellness environment is preferred.
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Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
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Excellent communication, guest-care, and interpersonal skills.
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Professional, calm, and well-presented, with the ability to work independently and as part of a team.
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Commitment to maintaining exceptional standards of hygiene and service.
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Additional Information
What We Offer
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Competitive salary.
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Share of gratuities.
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Supportive and collaborative team environment.
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Free on-site parking.
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Relais & Châteaux and Pride of Britain discounted stays.
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Opportunities for further training, development, and brand partnerships