About this role
Philban Consulting Limited - Spa Therapist and Masseuse
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a skilled, professional, and customer-focused Spa Therapist and Masseuse to join our wellness team.
- The successful candidate will be responsible for providing high-quality massage treatments, spa therapies, and body treatments to promote relaxation, stress relief, and overall client well-being.
- The ideal candidate should have excellent massage techniques, strong communication skills, a passion for wellness, and the ability to create a relaxing, hygienic, and welcoming environment for clients.
Key Responsibilities
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Provide professional massage treatments, including Swedish, deep tissue, aromatherapy, hot stone, and relaxation massage, according to training and qualifications.
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Perform spa treatments such as body scrubs, body wraps, and other wellness therapies offered by the spa.
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Consult with clients to understand their needs, preferences, and treatment expectations.
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Assess client comfort levels and identify any contraindications before treatments.
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Recommend suitable treatments and appropriate spa packages based on clients’ needs.
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Maintain high standards of hygiene, cleanliness, and sanitation in treatment rooms, equipment, towels, and spa facilities.
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Prepare treatment rooms and ensure all products, oils, and equipment are ready for use.
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Maintain professional boundaries, client confidentiality, and respectful communication at all times.
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Provide excellent customer service to ensure a comfortable and satisfying client experience.
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Educate clients on aftercare, relaxation techniques, and general wellness practices within the therapist’s scope of practice.
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Monitor and replenish spa supplies and report any damaged equipment or shortages.
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Keep accurate records of treatments provided and client preferences, in line with company policies.
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Follow all spa policies, health and safety procedures, and professional standards.
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Support the spa team in meeting service quality, customer satisfaction, and business goals.
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Performance Expectations
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The successful candidate will be expected to:
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Deliver safe, professional, and high-quality spa treatments.
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Maintain excellent standards of cleanliness and presentation.
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Achieve high levels of client satisfaction and encourage repeat bookings.
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Arrive punctually and adhere to the work schedule.
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Treat every client with respect, discretion, and professionalism.
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Contribute positively to the spa’s reputation and overall performance.
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Qualifications and Requirements
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Relevant training or certification in massage therapy, spa therapy, beauty therapy, or a related field.
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Previous experience working in a spa, wellness centre, hotel, or similar establishment is an advantage.
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Good knowledge of massage techniques, spa treatments, and client care.
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Excellent interpersonal and communication skills.
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Strong attention to detail and a commitment to hygiene and professionalism.
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Ability to maintain client confidentiality and appropriate professional boundaries.
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Good time management skills and the ability to manage appointments effectively.
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Friendly, patient, trustworthy, and customer-oriented personality.
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Ability to work flexible shifts, weekends, and public holidays when required.
Required Skills
- Massage and body treatment techniques.
- Client consultation and service delivery.
- Knowledge of spa products, oils, and equipment.
- Hygiene, sanitation, and workplace safety.
- Customer service and client relationship management.
- Professional communication and teamwork.
- Ability to create a calm, relaxing, and welcoming atmosphere.
Working Conditions:
- The role involves standing for extended periods, performing hands-on treatments, handling spa products, and maintaining treatment areas.
- Appropriate physical stamina, personal hygiene, and adherence to health and safety standards are essential.
Salary
N80,000 - N120,000 per month.
Application Closing Date
30th October, 2026.