About this role
Job Location:
Fcc Angkor Managed By Avani
At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.
Supervise daily spa operations and staff performance. Prepare staff schedules and delegate duties effectively. Ensure spa cleanliness, maintenance, and service standards. Manage guest reservations, requests, and complaints. Support spa promotions and drive treatment and retail sales. Monitor inventory, staff attendance, and operational reports. Ensure compliance with company policies and procedures. Support staff training and perform other duties as assigned.
- Supervise staff, assign duties, and prepare work schedules.
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Support spa promotions and sales activities.
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Ensure compliance with company policies and procedures.
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Maintain a positive working environment.
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Attend required training programs.
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Monitor daily opening and closing procedures.
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Check spa cleanliness, facilities, and maintenance.
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Manage reservations and coordinate staff schedules and breaks.
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Assist with reception duties and guest inquiries when needed.
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Handle guest complaints and support spa promotions and tours.
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Promote spa treatments and retail products.
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Assist with stock orders and inventory control.
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Prepare weekly reports on attendance, guest feedback, and expenses.
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Assist with monthly reports and retail inventory.
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Conduct quarterly FF&E inventory checks.
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Perform other duties assigned by management.
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