Spa Receptionist

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Part-Time

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Permanent

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SOFITEL

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Wellness & Recreation LocationText Sofitel Auckland Viaduct Harbour, Auckland, New Zealand ExternalReference REF120524E Spa Receptionist Region Luxury & Lifestyle

Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for an ambassador for Sofitel Auckland Viaduct Harbour as Spa Receptionist. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

YOUR PURPOSE: To curate seamless and unforgettable dining experiences through tailored, refined service that embodies the elegance and sophistication of our luxury hotel. By anticipating guests’ needs and delivering impeccable attention to detail, this role ensures each dining moment is extraordinary, enhancing the overall guest experience.

Job Description

• Responsible for the day-to-day operations of the spa front desk.
• Displaying excellent level of customer service at all times, as you are the first impression that our guests will have as they enter the spa.
• You will be expected to be exceptionally well groomed, polite, informative and knowledgeable.
• At all times you must be representative of the qualities of someone delivering luxury service standards.
• To provide warm, welcoming service without compromise to all guests.
• Establish a long term relationship with customers.
• The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
• Takes control of rebooking guest after treatment.
• Perform treatment most suited to guest utilising a range of techniques.
• Knowledgeable about all aspects of treatments, spa therapy and the facility
• Monitors, maintains and re-stocks assigned room with products, supplies, disposables and work tools

Qualifications

• Previous experience in a similar role is essential, within the luxury spa environment;

• Knowledge of spa booking system or a similar property management system, preferred;

• Organises time and work efficiently;

• Excellent eye for detail and an understanding of luxury guest expectations;

• Excellent verbal and written communication skills;

• Team player with a can do attitude;

• Has the ability and willingness to undertake further development;

• Works under pressure without negative impact;

• Develops and maintains co-operative working relationships;

• Projects professional image at all times through personal presentation / interpersonal skills;

• Initiates contact and establishes rapport easily.

• Strong presentation skills

• High degree of self-awareness with demonstrated aptitude for self-improvement

• Additional Information

• Learn your Way - Access to our Docebo so you can Earn while you Learn!

• Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide

• Complimentary meals on shift

• Accor's Parental Leave Scheme - up to 12 weeks for Primary Carer and up to 2 weeks for Secondary Carer

• Access to our Employee Assistance Program

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• LET

• YOUR PASSION SHINE

• We foster

• our creativity, our excellence and progressiveness. We interconnect with

• each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

• being part of a wider global team leading the way in local sustainability

• initiatives. Working together with our communities, we will empower you to

• make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride

• in promoting heartfelt hospitality with

• a French Zest, valuing passion, excellence

• and emotional intelligence. We pioneer

• a committed and sustainable approach

• to luxury, encouraging

• openness and inclusivity. We value

• new encounters with colleagues and

• guests from all horizons with a goal

• of creating a distinctive culture together.

• JOIN US

• Spa Therapist

Salary

Location

Kuredhivaru Resort & Spa Maldives, Kuredhivaru Resort & Spa, Maldives

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

MONDRIAN

Job type

Permanent

Locations

Noonu Atoll

Job Category

Wellness & Recreation

Description

• Be responsible for spa treatment consultations and identification of possible contraindications.Be responsible for performing beauty therapy treatments, massage and body therapy treatments and special

• Reference

• c041b204-4136-4d73-84c6-d9c0871b57a2

• Expiry Date

• 01/01/0001

• Spa Therapist

Salary

Location

Fairmont Mumbai, Mumbai, India

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

FAIRMONT

Job type

Permanent

Locations

Mumbai

Job Category

Wellness & Recreation

Description

• Job SummaryAt Fairmont Mumbai, we invite our guests to experience a sanctuary of serenity and rejuvenation. As a Spa Therapist, you will embody Fairmont’s promise of turning moments into memories thor

• Reference

• 3073e52a-bbdb-4611-8f9e-131d1e2c04e2

• Expiry Date

• 01/01/0001

• Massage Therapist

Salary

Location

Mövenpick Hotel Waad Al Shamal, Turaif, Saudi Arabia

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

Turaif

Job Category

Wellness & Recreation

Description

• Job SummaryWe are seeking a skilled and professional Massage Therapist to provide high-quality massage and wellness treatments to clients. The Massage Therapist will assess clients’ needs, recommend s

• Reference

• e3d74f12-30a1-461f-a5cd-f139d5d0501c

• Expiry Date

• 01/01/0001

• Spa Therapist

Salary

Location

25hours Hotel Dubai One Central, Dubai, United Arab Emirates

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

25HOURS HOTELS

Job type

Permanent

Locations

Dubai

Job Category

Wellness & Recreation

Description

• How does your working day look like …Perform massage to guests maintaining their comfort at all times.Ensure the facility is in peak condition at all times (operations and cleanliness).Ensure guest/me

• Reference

• fd27d6e8-88b1-4539-8b63-e1c89c0aca4a

• Expiry Date

• 01/01/0001

• Thérapeute

Salary

Location

Fairmont Royal Palm Marrakech, Marrakesh, Morocco

Experience Level

Not Applicable

Job Schedule

Full-Time

Brands

FAIRMONT

Job type

Permanent

Locations

Marrakesh

Job Category

Wellness & Recreation

Description

• Thérapeute Esthéticienne

• Améliorer la santé et le bienêtre de nos clients, des visiteurs et des collègues fait partie intégrante de notre culture chez Hôtels Fairmont. Nous vous invitons à partager v

• Reference

• 35cad93d-85af-4bc3-8ce4-d0c925fef108

• Expiry Date

• 01/01/0001

• Hydrotherapeute Extra H/F/X

Location

Sofitel Biarritz Le Miramar Thalassa sea & spa, Biarritz, France

Experience Level

Not Applicable

Job Schedule

Casual

Brands

SOFITEL

Job type

Temporary

Locations

Biarritz

Job Category

Welln