Spa Receptionist
About this role
Spa Receptionist
The Spa Receptionist is responsible for creating a warm and welcoming first impression while ensuring a seamless and personalized spa experience for every guest. This role manages guest appointments, reservations, inquiries, while providing accurate information on spa treatments, facilities, and available offerings in line with the highest standards of luxury hospitality.
Working closely with the Spa and Wellness team, the Spa Receptionist ensures smooth coordination and attentive service throughout the guest journey. Through excellent communication, attention to detail, and a genuine passion for guest experience, this position plays a key role in creating memorable moments and upholding Raffles Jakarta's reputation for exceptional luxury and wellness experiences.
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