About this role

What you will be doing: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service
Provide a warm and sincere welcome to guests, providing a tour of the Spa facilities
Oversee the cleanliness and the daily upkeep of the pool, pool area, cabanas and restrooms
Ensure an adequate supply of towels available
Monitor lounge chair assignment and availability, changing over lounge chair coverings between use
Answer guests questions and assist as needed; including providing water, sunscreen, and cleaning sunglasses
Support the Spa Café Food & Beverage Team as needed
Follow department policies, procedures and service standards
Follow all health and safety policies
Other duties as assigned

Rate of Pay: $26.00 per hour

Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous customer service experience preferred
Good command of the English Language
Service focused personality and passion for hospitality
Works well under pressure in a fast paced environment
Ability to lift, carry, push, pull up to 50 lbs
Ability to work cohesively as part of a team
Ability to organize and prioritize based on guest needs to maintain team flow and efficiency
Ability to focus attention on guests needs, remaining calm and courteous at all time
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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Spa Pool Attendant - Part Time