About this role
About the Opportunity
Our client, a prestigious luxury hotel and spa estate in Somerset West, is known for wellness tourism and culinary and wine hospitality. They are looking for a qualified, service-driven Spa Host to deliver exceptional guest experiences and professional spa treatments.
As Spa Host, you will perform professional spa treatments, promote the spa’s treatments, retail products and current promotions, and support the smooth day-to-day running of the spa. You will build strong client relationships and create memorable wellness experiences in a luxury environment.
Key Responsibilities Include
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Promote spa treatments, retail products and current promotions
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Perform professional spa treatments
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Ensure compliance with all health, safety and hygiene standards
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Deliver exceptional guest service and wellness experiences
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Support the smooth day-to-day operation of the spa environment
Requirements
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MINIMUM REQUIREMENTS
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Diploma in Health & Skincare, Somatology, Beauty Therapy or an equivalent qualification
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Valid driver’s licence
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At least 3 years’ experience in a similar role
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Qualified and competent to perform professional spa treatments
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Experience using spa booking systems (ESP experience advantageous)
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Desired Competencies
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Excellent communication, organisational and interpersonal skills
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Strong customer service orientation
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Professional presentation and grooming standards
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Ability to build client relationships and drive retail sales
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Strong administrative and scheduling skills