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Spa Hairdresser/ Barber for Orient Express Sailing Yachts

V.Group
London, United Kingdom
Full-timeOn-site

About this role

V.Ships Leisure is looking for Spa Hairdresser on behalf of Orient Express Sailing Yachts.

The Guerlain Hairdresser is responsible for delivering high-end hair services as part of the Spa and wellness experience, combining technical excellence with a refined sense of luxury service.

As a true ambassador of the House, the Hairdresser contributes to elevating the guest journey by integrating haircare into Guerlain’s global beauty approach, ensuring a seamless and personalized experience.

Key Responsibilities

  • Guest Experience & Service Excellence

  • Deliver exceptional, personalized hair services (cut, styling, blow-dry, treatments)

  • Conduct in-depth consultations to understand each guest’s expectations and lifestyle

  • Create a refined, seamless, and memorable guest experience

  • Ensure full alignment with Guerlain, Forbes, and LQA service standards

  • Technical Expertise & Signature Excellence

  • Demonstrate a high level of mastery in cutting, styling, and finishing techniques

  • Ensure consistency and excellence in service delivery following Guerlain protocols

  • Maintain the highest standards of hygiene, precision, and consistency

  • Stay up to date with international trends, techniques, and innovations

  • Demonstrate strong expertise in studio hairstyling (styling studio), with the ability to deliver high-impact looks for events, photoshoots, and special occasions

  • Notions of make-up artistry are a strong plus to support complete

  • Integration within the Guerlain Spa Global Experience

  • Position hair services as a natural extension of Guerlain’s beauty and wellness expertise

  • Collaborate with Wellness Experts to deliver a holistic and cross-disciplinary approach

  • Contribute to the development of premium hair rituals aligned with Guerlain DNA

  • Retail & Product Prescription

  • Provide expert and personalized product recommendations

  • Drive retail performance through a “prescription mindset” (not selling, advising)

  • Support the development of haircare as a strategic revenue pillar within the Spa

  • Brand Ambassador

  • Embody Guerlain’s heritage, values, and luxury standards at all times

  • Maintain impeccable grooming, posture, and communication

  • Deliver storytelling around Guerlain expertise, products, and philosophy

Education/Experience/Qualifications:

  • Proven experience as a Hairdresser in a luxury or high-end environment
  • Strong technical expertise in cutting, styling, and haircare treatments
  • Client-centric with excellent communication and interpersonal skills
  • Strong attention to detail and passion for luxury service
  • Ability to work in an international, fast-paced environment
  • Fluent in English (additional languages are a plus)

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