About this role
Solutions Team Admin Intern
Job Type Full Time , Onsite Qualification BA/BSc/HND Experience 1 - 2 years Location Mombasa Job Field ICT / Computer , Internships
About the company
A hospitality, security and access solutions company is looking for a talented Solutions Team Admin Intern to join their team in Mombasa with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our Company is a great place to polish and grow your career.
Key Responsibilities
- Quotation Generation: Assist in preparing accurate and competitive quotations following established procedures.
- Solution Design: Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.
- Collaboration: Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.
- Pre-Sales & Project Support: Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.
- Documentation: Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.
- Process Improvement: Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.
Skills
- Technical
- Proficiency in Microsoft Office and other automation tools. Any experience with cloud platforms or IT solutions is a plus.
- Problem-Solving Ability: Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.
- Communication
- Excellent verbal and written communication skills to effectively collaborate with clients, colleagues, and teams.
- Team Player: A collaborative and adaptable mindset, capable of working well with both internal teams and external stakeholders.
Qualifications
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Bachelor’s degree in business information technology or a related field from a recognized University.
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1-2 years of experience in a similar position.
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Proficiency in MS Office Suite and CRM software will be an added advantage.
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Ability to work under minimal supervision.
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Technical experience or ability to quickly understand product components.
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Reside in Mombasa.
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