Solutions Engineer, Account Management
About this role
Job title: Solutions Engineer, Account Management
About the Role D2L Solutions Engineer on the Account Management team helps customers maximize value from Brightspace and acts as a trusted advisor, combining instructional technology expertise with compelling demonstrations to address a range of educational needs.
What You'll Do
- Become a hands-on expert in the Brightspace platform, testing and validating solutions in practice and getting creative to find the right fit.
- Support the sales process by mastering D2L products, including functionality, usage, architecture, and deployment.
- Prepare and deliver persuasive, tailored product demonstrations to diverse audiences, from instructors to CIOs and HR/L&D professionals.
- Build compelling value-based presentations with the sales team and conduct needs analysis to uncover infrastructure gaps and potential customizations.
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