Solutions Architect

About the Role We are seeking a deeply technical, commercially minded Solutions Architect to serve as the technical tip of the spear in our go-to-market motion. You will partner directly with leading AI labs to understand their cutting-edge model training needs, translating complex technical requirements into scalable, executable solutions. You will be responsible for expanding our capabilities, leading technical sales conversations, and ensuring we not only win high-stakes deals but set our delivery teams up for absolute success. What You'll Do

• Act as the primary technical expert in client-facing pitches, partnering with the Sales team to uncover client needs, navigate complex technical objections, and close enterprise deals.
• Architect end-to-end data pipelines and human-in-the-loop (HITL) workflows tailored to specific AI models (e.g., RLHF, multimodal data generation, red-teaming).
• Own the technical response strategy for RFx processes (RFPs, RFIs, and security questionnaires); craft compelling, highly detailed, and accurate technical proposals under tight deadlines.
• Design highly polished pitch decks, architectural diagrams, and case studies that clearly articulate our value proposition and technical superiority to AI researchers and engineering leaders.
• Lead capability research & frontier tech exploration (R&D) to inform new offerings and design PoCs to demonstrate viability to clients.
• Drive cross-functional alignment: ensure a seamless handoff from sales to project delivery and feed customer feedback into Product and Engineering to influence the platform roadmap.
• Act as the voice of the customer for Product partnerships, translating market demands and technical roadblocks into actionable roadmap inputs. What We're Looking For
• 5+ years of experience directly in AI/ML Solutions Architecture, Pre-Sales Engineering, or a highly technical client-facing role, with a proven track record of selling and scoping complex AI or data operations solutions.
• Technical fluency with modern AI paradigms (LLMs, Generative AI, Computer Vision, RLHF) and the ability to hold your own in a room full of PhD-level AI researchers.
• Commercial acumen: you possess the "sales gene" and can tie technical features to business outcomes to drive revenue.
• Exceptional communicator: adept at whiteboarding complex system architectures, writing flawless RFP responses, and delivering charismatic pitch presentations.
• Builder's mindset: you are not just selling off a menu; you are designing the menu and building new capabilities from scratch. Nice to Have