Solutions Architect - Presales

Role Summary

We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.

Key Responsibilities

• Solution Design & Consulting

• Understand customer business requirements and translate them into collaboration and communication solutions.

• Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.

• Develop solution architectures, BOMs, sizing documents, and technical proposals.

• Ensure interoperability with:

• Microsoft Teams

• Zoom

• Cisco Webex

• Google Meet

• SIP/H.323 environments

• Support large enterprise, government, education, healthcare, and BFSI customers.

• Customer Engagement

• Conduct customer discovery workshops and requirement-gathering sessions.

• Deliver technical presentations, product demonstrations, and executive briefings.

• Conduct Proof of Concepts (PoCs) and solution validation activities.

• Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.

• Proposal & Bid Management

• Respond to RFPs, RFIs, RFQs, and tenders.

• Prepare technical compliance documents and solution write-ups.

• Create network diagrams, architecture drawings, and implementation approaches.

• Work closely with OEMs, Partners and internal sales teams to develop winning proposals.

• Technical Expertise

• Design solutions involving:

• HP Poly Studio Series

• Poly X Series

• Poly G7500

• Poly CCX Phones

• Poly Headsets

• PeopleLink Video Conferencing Platforms

• Interactive Flat Panels

• Digital Signage

• AV Integration Solutions

• Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.

• Troubleshoot interoperability and integration challenges in multi-vendor environments.

• Partner & OEM Coordination

• Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.

• Maintain product certifications and technical accreditations.

• Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.

Required Skills

• Technical Skills

• Unified Communications & Collaboration (UCC)

• Video Conferencing Technologies

• AV & Meeting Room Design

• SIP, H.323 Protocols

• Microsoft Teams Rooms

• Zoom Rooms

• Network Fundamentals (LAN/WAN, QoS, VLANs)

• Audio DSP & AV Signal Flow

• Cloud Collaboration Platforms

• Solution Architecture & Sizing

• RFP/RFI Response Management

• Soft Skills

• Excellent Presentation Skills

• Customer-Facing Communication

• Business Requirement Analysis

• Stakeholder Management

• Technical Writing

• Negotiation & Influencing Skills

• Consultative Selling Approach

• Preferred Certifications

• HP Poly Certifications

• Microsoft Teams Rooms Certification

• Zoom Technical Sales Certification

• CTS / CTS-D (AVIXA)

• PMP (Preferred)

• ITIL Foundation

• Network Certifications (CCNA preferred)