About this role
About the Role
As the Manager of the Enterprise Solutions Architect team for DX, you will lead a high-performing team of technical advisors dedicated to driving the growth of the DX product. You will be responsible for scaling our pre-sales technical strategy, coaching SAs through complex Enterprise implementations, and acting as a key bridge between Customer Success, Product, and Engineering leadership to ensure our platform meets the needs of the world’s most sophisticated engineering organizations.
What You'll Do
-
Team Development: Recruit, onboard, and mentor a world-class team of Solutions Architects. Foster a culture of technical excellence, consultative selling, and continuous learning.
-
Implementation Strategy & Support: Act as a player-coach on high-stakes deals. Provide strategic oversight on POCs and Pilots, ensuring the team is effectively mapping DX capabilities to Enterprise business outcomes.
-
Process Optimization: Standardize and scale implementation playbooks to improve team efficiency and win rates.
-
Resource Allocation: Manage the distribution of SAs across our enterprise and strategic customers, balancing workload and aligning expertise with specific customer needs.
-
Cross-Functional Advocacy: Serve as the Voice of the Customer in leadership meetings. Partner with Product and Engineering to prioritize roadmap items based on technical friction identified during the sales cycle.
-
Performance Metrics: Define and track key performance indicators (KPIs) for the SA team.
-
Leadership & Strategy: Provide strategic direction to scale the team and DX adoption across Enterprise accounts.
-
What We're Looking For
-
Experience: 5+ years in Pre-Sales/Solutions Engineering, with at least 2+ years in a formal leadership or team lead capacity.
-
Enterprise Expertise: Proven track record of navigating complex, multi-stakeholder cycles within Fortune 500 accounts.
-
Operational Mindset: Experience building or refining technical sales processes (e.g., POC scoping documents, technical discovery templates).
-
Technical Depth: Engineering Context: Deep understanding of the SDLC, DORA metrics, and the SPACE framework. You should be able to speak peer-to-peer with a VP of Engineering or CTO.
-
Modern Stack: Familiarity with APIs, SQL, and Git workflows. While you may not be coding daily, you must be able to review the technical solution designs of your team.
-
Consultative
Skills
-
Executive Presence: Exceptional ability to present to C-suite stakeholders, pivoting between deep technical details and high-level business value.
-
Conflict Resolution: Ability to manage technical objections and navigate hard no's from prospect security or architecture teams.
-
Compensation & Benefits
-
Base pay ranges for new hires in the United States in three geographic pay zones: Zone A: USD 146,800 - USD 191,760; Zone B: USD 132,100 - USD 172,584; Zone C: USD 121,900 - USD 159,161. This role may also be eligible for benefits, bonuses, commissions, and equity.
-
Benefits & Perks: Atlassian offers a wide range of perks and benefits designed to support you and your family, including health and wellbeing resources, paid volunteer days, and more.
-
About Atlassian: We value diversity and provide accommodations in recruitment. Identity verification may be required as part of employment.