About this role
Job title: Solutions Architect
About the Role The Solutions Architect will join our BPaaS technology team to design, integrate, and optimize cloud-native solutions across the BPaaS environment. This role requires deep expertise in cloud platforms, DevOps, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to deliver scalable, secure, and compliant solutions aligned with client and program requirements.
What You'll Do
- Architecture & Design: Define and maintain the BPaaS architecture blueprint for scalability, security, and performance; design integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft); translate requirements into detailed designs.
- Cloud & DevOps Enablement: Enable cloud-native services across Azure, AWS, or GCP; partner with DevOps to establish CI/CD, IaC, and automated deployments; implement high-availability, disaster recovery, and capacity planning.
- Integration & Middleware: Oversee configuration and performance of integration gateways (Edifecs XEngine/IG, MuleSoft API Gateway, Informatica); ensure smooth partner-to-partner and system-to-system integrations; define governance standards for APIs, data exchange, and message transformation.
- Network & Security: Provide guidance on enterprise network architecture (routing, VPN, firewall); ensure HIPAA, SOC2 compliance by embedding security best practices; partner with InfoSec to implement IAM, encryption, and monitoring frameworks.
- Stakeholder Engagement: Collaborate with business, technical, and vendor stakeholders; present architectural options and recommendations to leadership and client teams; mentor development, infrastructure, and operations teams.
What We're Looking For
- Education & Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree. 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments. Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs). Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.). Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity. Security architecture experience (IAM, encryption, audit logging) highly desirable.
- Skills & Competencies: Deep understanding of cloud architectures (Azure, AWS, or GCP); Expertise in middleware/API management platforms; Strong knowledge of networking protocols and enterprise integration patterns; Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST); Excellent communication and stakeholder management skills; Ability to operate in a fast-paced, multi-vendor environment.
- Nice to Have: Experience with Edifecs middleware suite (XEngine, IG, TM); Background in healthcare payer systems or BPaaS environments; Certifications: AWS Solutions Architect, Azure Solutions Architect Expert.