About this role
About the Role
HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a forward-thinking Solutions Architect to guide our customers through business and technology transformation. This role is pivotal in ensuring our most ambitious customers unlock the full potential of HubSpot's unified platform to solve their most complex challenges and achieve their goals. Come join one of the most innovative teams at HubSpot. You will act as a strategic technical advisor, blending deep product expertise with sharp business acumen. You will not just solve for today’s problems; you will architect tomorrow's solutions, helping customers build long-term technical roadmaps that drive deep platform adoption, integration, and tangible business value. In many cases, you will work alongside our Solutions Partners, helping advise them and our shared customers to address complex product use cases.
What You'll Do
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Serve as a strategic technical advisor, translating complex business needs into scalable solutions on the HubSpot platform.
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Advise on solution design and identify opportunities to integrate and consolidate systems, driving deeper, more unified platform adoption across the entire customer lifecycle.
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Develop and articulate long-term technical roadmaps for customers, influencing key technical and business stakeholders to invest in strategies that drive significant value and ROI.
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Lead discovery and solution design for complex, multi-hub engagements, guiding customers and partners on best practices for leveraging advanced CRM features, APIs, and the broader HubSpot ecosystem.
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Act as a key technical advisor on customer and partner-led projects, addressing product-stretching use cases and mitigating technical risks to ensure successful outcomes.
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Champion innovation by evaluating emerging technologies and AI advancements, identifying opportunities to enhance HubSpot solutions and guiding customers to adopt HubSpot's AI products.
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Lead the application of AI-powered tools to create proof-of-concept automations, demonstrating the art of the possible and driving the adoption of HubSpot's AI products.
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Collaborate with internal Product and Engineering teams, providing expert feedback from the field to influence the future of the HubSpot platform.
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What We're Looking For
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Experience: 2+ years in technical consulting, solution architecture, or a similar role within enterprise SaaS.
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Proven track record of delivering complex, business-impacting technical solutions.
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Technical Problem Solving and Solutioning