Solution Owner - SKF.com & Digital Experience Platforms

JOB DESCRIPTION

Position Title: Solution Owner - SKF.com & Digital

Experience

• Platforms

• Reports To: Head of Digital Commercial Solutions

• Role Type: Individual Contributor

• Location: Pune

• Purpose of the role

• Digital experience is becoming increasingly important in how customers discover, engage with, and do business with SKF. As part of SKF's digital transformation journey, we are evolving the capabilities that enable customers, partners, investors, job seekers, and employees to interact with SKF in more seamless, consistent, and personalized ways.

• We are looking for a Solution Owner to drive the evolution of key digital experience capabilities, including content management & content lifecycle management, digital asset management, and translation management. These capabilities are fundamental to SKF's ambition of delivering compelling, scalable, and globally consistent digital experiences across channels and markets.

• As a Solution Owner, you will be responsible for translating business needs and customer insights into prioritized initiatives that create measurable value. Working closely with stakeholders across business and technology, you will ensure that SKF's digital platforms and capabilities continue to support a modern, efficient, and customer centric digital ecosystem.

• In addition to continuously improving today's capabilities, you will help shape SKF's future digital landscape. This includes exploring and enabling new opportunities in AI, automation, content operations, personalization, and customer experience optimization, ensuring SKF is well positioned to adapt to rapidly changing customer expectations and technological advancements.

Key responsibilities

• Shape and drive the vision, strategy, and evolution of SKF's digital experience capabilities, including content management & content lifecycle management, digital asset management, and translation management.

• Own and prioritize the SKF.com product backlog, ensuring investments are aligned with business objectives, customer needs, and SKF's digital transformation roadmap.

• Partner with business leaders and stakeholders to identify opportunities that strengthen SKF's brand, improve customer engagement, and create seamless end-to-end digital journeys.

• Lead the evolution of digital capabilities that enable global content creation, management, localization, and delivery at scale.

• Drive strategic transformation initiatives that modernize how SKF creates, manages, delivers, and optimizes digital experiences across markets, channels, and touchpoints.

• Explore and enable emerging technologies, including AI, automation, and data driven personalization, to improve efficiency, content effectiveness, and customer experiences.

• Define roadmaps and investment priorities that balance innovation, operational excellence, scalability, security, and long term business value.

• Collaborate closely with business stakeholders, architects, UX specialists, web developers, content teams, and external partners to turn strategy into impactful digital solutions.

• Champion a customer centric and data driven approach to decision making, ensuring digital experiences are informed by insights, user behavior, and measurable outcomes.

• Ensure digital platforms and capabilities remain secure, resilient, adaptable, and ready to support future business growth and changing customer expectations.

• Build strong partnerships with technology vendors and implementation partners to accelerate innovation and maximize the value of SKF's digital investments.

• Promote modern product management, Agile, and DevSecOps practices that enable continuous improvement, faster delivery, and sustainable digital transformation.

• Main Requirements

• Solid understanding of modern web and digital experience platforms including headless CMS or DXP platforms, modern frontend frameworks, analytics, technical SEO/GEO and web performance.

• Proven experience in a solution owner, product owner, digital product manager, application owner, or similar role, driving digital products and business capabilities in a complex environment.

• Experience leading digital experience platforms, global enterprise websites, content ecosystems, or customer facing digital solutions.

• Strong product management experience, including roadmap definition, backlog prioritization, value realization, and agile delivery.

• Experience working at the intersection of business and technology, translating strategic objectives into scalable digital capabilities.

• Knowledge of content management, content lifecycle management, digital asset management, translation management, digital experience delivery, or related disciplines.

• Understanding of modern digital ecosystems, including cloud platforms, APIs, integrations, data driven decision making, and emerging technologies such as Artificial Intelligence and automation.

• Experience driving digital transformation initiatives and managing change across organizations.

• Strong stakeholder management skills with the ability to influence and build alignment across business, IT, and external partners.

• Excellent communication skills and the ability to engage audiences ranging from operational teams to senior leadership.

• Fluent in English, both written and spoken.

• About SKF

• SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.

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