About this role
Job title: Solution Engineer - Dynamics 365 Sales & Service
About the Role Solution Engineer for Dynamics 365 Sales & Service at Microsoft, responsible for delivering customer-focused implementations and driving successful outcomes using Dynamics 365 products. This role collaborates with customers and cross-functional teams to design, demonstrate, and deploy tailored Dynamics 365 solutions that meet business objectives.
What You'll Do
- Collaborate with customers to understand business needs and translate them into Dynamics 365 Sales & Service solutions.
- Design, demonstrate, and implement solution architectures and integrations with other systems.
- Provide guidance during deployment, configurations, and organizational change management.
- Support sales and delivery teams with technical expertise and best practices.
- Engage with stakeholders to ensure customer success and measurable value delivery.
What We're Looking For
- Experience with Dynamics 365 Sales and Customer Service modules (or related Dynamics 365 expertise).
- Strong communication, presentation, and stakeholder management skills.
- Ability to analyze business requirements and translate them into actionable technical solutions.
- Aptitude for working with enterprise customers and cross-functional teams across multiple projects.
Nice to Have
- Certifications in Dynamics 365 or related Microsoft technologies.
- Experience with Power Platform, integrations, and data migration.
- Prior experience in consulting or partner environments.
Compensation & Benefits
- Compensation details not disclosed in the posting. Benefits typical of enterprise roles are expected.