Solution Engineer

About the Role As a Solution Engineer at Volvo Financial Services, you will support and develop the VFS invoicing and document management platforms. The role combines first-line support, business analysis, and hands-on solution engineering to translate business needs into practical improvements, working with stakeholders and IT teams to drive continuous delivery. What You'll Do

• Provide first-line support for invoicing and document management platforms, including issue analysis, coordination, follow-up, and communication with users and stakeholders.
• Act as a business analyst by gathering needs, clarifying requirements, documenting processes, and helping translate business expectations into solution improvements.
• Support the development, testing, release, and maintenance of invoicing and document management solutions.
• Work with stable teams, solution engineers, architects, integration engineers, business analysts, and external suppliers to deliver reliable and practical solutions.
• Contribute to continuous improvements, change requests, incident resolution, user guidance, and service quality follow-up.
• Communicate clearly with business stakeholders and Digital & IT teams, ensuring transparency on priorities, progress, risks, and decisions. What We're Looking For
• Experience in application support, solution engineering, business analysis, or a similar Digital & IT role.
• Ability to support users, analyze issues, coordinate fixes, and follow up until resolution.
• Good understanding of business requirements, process documentation, testing, and change requests.
• Interest in invoicing, document management, financial services, or related business processes.
• Knowledge of Peppol, e-invoicing standards, or invoicing solution standards is an advantage.
• Technical understanding of integrations, data flows, and software delivery.
• Strong communication, collaboration, analytical thinking, and ownership skills.
• Fluent English, both written and spoken. Nice to Have
• Knowledge of Peppol, e-invoicing standards, or invoicing solution standards is an advantage. Compensation & Benefits
• We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion.
• As an investment, we support your personal development and growth to achieve your career aspirations.