Solution Architect

About the Role Cyera is seeking a skilled Solution Architect to join the AI Security group. In this role, you’ll own complex customer projects, bridge the gap between the field, R&D and PM, and drive successful customer implementations and outcomes, influencing product evolution and adoption across the organization. What You'll Do

• Act as the technical point of contact and lead complex customer engagement projects across pre-sale and post-sale efforts.
• Partner with internal teams and customers to implement and integrate Cyera’s AI Sec solutions, ensuring technical feasibility and alignment with business needs.
• Act as a platform expert, collaborating with Product and Engineering teams to translate customer challenges into new features and technical solutions.
• Troubleshoot complex technical issues, working with cross-functional teams to resolve challenges quickly and effectively.
• Collaborate closely with Sales, Customer Success, Product Management and R&D to accelerate the sales process, manage escalations, and maintain alignment across teams.
• Design and implement ad-hoc technical solutions and automation to enhance pre-sale, post-sale, and internal operations.
• Continuously improve internal workflows, tooling, and best practices to support a growing customer base and field team.
• Drive pre-sales engagements to a technical win and post-sales engagements to success. What We're Looking For
• Proven experience as a Solution Architect (or similar technical role).
• Strong background creating technical solutions, systems integrations, and customer-facing technical delivery.
• Proficiency in querying (e.g., SQL).
• Strong cloud understanding and experience (at least one of AWS/Azure/GCP).
• Proven experience with handling complex customer requirements.
• You excel at problem-solving, capable of analyzing complex systems and processes to develop effective solutions.
• You are a strong communicator with excellent interpersonal skills, building trust and relationships with customers and internal teams.
• You thrive in a fast-paced environment, effectively managing multiple priorities and adapting to evolving business needs.
• Strong ownership mindset - you take initiative, work independently, and thrive in fast-moving environments.
• Experience collaborating with R&D and Product teams to resolve customer friction and improve product capabilities. Nice to Have
• Background as a software developer.
• Strong understanding of the AI Security space.
• Proven experience developing AI Agents.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Familiarity with automation, scripting, and internal tooling development.