About this role
Location: Zambia
About the role
The Solar Inverter Installer will work with Inverter Sales Reps to turn accurate load assessments into suitable customer solutions, completed sales, and safe, timely installations.
What you would be expected to do:
Customer load assessments and prospect development
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Complete the assigned weekly and monthly customer load assessment
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targets using Sun King’s approved tools and forms.
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Assess appliance loads, daily usage, peak demand, starting loads,
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required backup time and the suitability of the customer’s site.
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Record customer details, assessment findings, recommended system
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and next steps accurately in the designated tracker or platform.
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Convert assessments into qualified prospects by confirming
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technical suitability, customer interest and willingness to proceed; coordinate
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quotations and follow-up with the Inverter Sales Reps.
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Explain approved product capabilities, pricing and payment options
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accurately and help prospects through the sales process. Installation and customer handover
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Carry out site surveys and prepare material requirements or a bill
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of quantities where required; obtain technical approval before installation.
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Install panels, inverters, batteries, mounting systems, wiring,
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earthing and protection devices according to approved designs and Sun King
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procedures.
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Complete assigned installations within the set turnaround time and
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appointment schedule; escalate material shortages, site issues or other delays
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promptly.
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Test and commission the system, demonstrate operation and basic
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care, and explain how the customer can obtain help.
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Submit installation checklists, test results, photographs, serial
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numbers and customer handover confirmation; with installation audits and
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resolve workmanship issues. AHQ coordination and work availability
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Attend scheduled Inverter teams strategic meetings to review the
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customer pipeline, assessment targets, conversion performance, installation
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demand and service issues.
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Coordinate field activity with the Inverter sales Representative
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in their region, including customer appointments and installation planning.
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Remain reachable and available for assessments, installations and
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approved service assignments when called upon within the availability and
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service area.
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Acknowledge assignments promptly, confirm availability and inform
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the manager early of any scheduling conflict.
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Attend required product training and technical refresher sessions;
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use appropriate protective equipment and safe working practices.
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Protect customer information, care for assigned equipment and
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materials, and maintain accurate records of work completed
You might be a strong candidate if you:
- A recognised trade certificate, diploma or degree in electrical installation, electrical engineering, electrical technology or a closely related discipline.
- Certified electricians, electrical technicians, technologists and electrical engineers are eligible.
- Applicants must provide verifiable qualifications and relevant current professional certification or registration appropriate to their work.
- Practical experience in electrical installation, testing and fault diagnosis. Experience with solar PV, hybrid inverters and battery storage is an advantage.
- Ability to conduct load assessments, interpret electrical diagrams and select suitable cables, protection and earthing arrangements.
- Good customer communication and follow-up skills, with the ability to explain technical recommendations clearly and help with sales.
- Ability to use a smartphone and digital reporting tools, travel within the assigned service area and work reliably with limited supervision.
What we offer (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.