Software Support Representative
About this role
Software Support Representative
Tyler Technologies
The Software Support Representative will provide software support for Tyler clients in the use, functionality, and understanding of our products. The Software Support Representative ensures the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best-practice communication, team-coordinated testing, and other available tools for resolving issues.
This is a hybrid role that will be working weekends, Saturday/Sunday, and flexible to work Friday or Monday
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.
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