About this role
Job title: Software QA Tester
About the Role Join ASM as a Software QA Tester to help ensure the quality and reliability of ASM software across customer-site tools. This role combines QA testing, troubleshooting of software embedded in control systems, and onsite support to install and train customers, with collaboration across account and GPS teams.
What You'll Do
- Gather information to investigate reported issues, reproduce the problems, and create bug reports for customer site tools.
- Troubleshoot and resolve software issues, including embedded software for control systems at customer sites.
- Triage mechanical, electrical, and software-related problems.
- Work with QA to add reproduced issues to regression testing.
- Travel to customer sites to support installation, training, and troubleshooting of ASM products.
- When investigating reported issues, coordinate with the account team and GPS group rather than communicating directly with the customer.
- For QA: Test pre-release software as part of QA activities and create bug reports for any issues found. Promote business improvement using Global QA tools. Evaluate designed/developed software with simulator and the actual tool. Work with support to add reproduced issues to regression testing. Responsible for setting up and managing the in-house software test environment.
What We're Looking For
- 3+ years of experience as software QA tester.
- Experience with JIRA and TestRail.
- Ability to work across cultural barriers.
- Language requirements: Japanese: Fluent; English: Business level.
Nice to Have
- Experience in the semiconductor or FPD (Flat Panel Display) industry.
- Knowledge of semiconductor standards SEMI.
- Programming experience in Pascal (Delphi), C, or C++.