About this role
Software License Manager
Role Purpose Support Software Asset Management (SAM) practices to ensure proper license utilization, compliance, and cost-effective tool governance across the organization.
Key Responsibilities
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Area Responsibilities
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Tool Need Identification & Assessment Gather and document tool requirements from business teams
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Assess existing tools and recommend improvements where needed
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Tool Governance & Standardization Support governance framework for tool selection and usage
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Maintain documentation for tool standards and access guidelines
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Opportunity Discovery & Optimization Identify opportunities for tool consolidation and cost savings
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Track license usage and flag underutilized software for review
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Demand Validation & Business Alignment Review tool requests against business needs and usage data
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Coordinate with procurement for license renewals and purchases
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Risk & Compliance Management Monitor compliance with licensing agreements
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Support internal audits and maintain compliance documentation
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Stakeholder Collaboration Coordinate with IT, finance, and business teams on tool matters
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Liaise with vendors for licensing queries and renewals
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Reporting & Continuous Improvement Prepare periodic reports on tool usage and license status
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Maintain accurate records for audit readiness
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Skills & Competencies
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Category Skills Required
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Technical Basic understanding of Software Asset Management (SAM) and license models (User, Device, Subscription, SaaS)
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Familiarity with SAM tools (ESEC / Flexera / ServiceNow - exposure level)
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Frameworks Knowledge Basic awareness of ISO 27001 and IT governance concepts
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Understanding of compliance requirements for software licensing
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Functional License tracking and basic cost analysis
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Proficiency in Excel for reporting and data analysis
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Behavioral Good analytical and problem-solving skills
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Effective communication and coordination abilities
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Attention to detail and organized approach