Software Engineer

About the Role

The role involves designing, testing and maintaining software programs for operating systems or client deployments, ensuring high quality standards and reliable performance. You will analyze requirements, design solutions and participate in the full software development life cycle, collaborating with cross-functional teams to deliver robust software. What You'll Do

• Design, test and maintain software programs for operating systems or applications deployed at client sites, ensuring high quality standards.

• Understand requirements, study information needs, data flows and work processes to develop feasible software solutions.

• Investigate problem areas across the software development life cycle, perform root cause analysis, and propose improvements to enhance performance and availability.

• Translate client requirements into feasible designs and collaborate with functional teams or systems analysts.

• Confer with project managers to obtain information on software capabilities and priorities.

• Code and develop software modules; design test cases and usage scenarios, automate validation, and execute tests.

• Fix defects, adapt software to changes in hardware or interfaces, and improve performance.

• Prepare reports and maintain documentation on programming specifications, status and replication patterns.

• Document solutions and provide clear code comments; support daily project status updates and communicate progress to stakeholders.

• Maintain strong customer interaction through email, calls and other channels, with timely responses and professional etiquette. What We're Looking For

• Experience in software design, development, testing and debugging across the software development life cycle.

• Ability to analyze client requirements and translate them into feasible designs; strong collaboration with cross-functional teams and project managers.

• Proficiency in documenting and reporting, and in identifying usability or quality risks.

• Customer-focused mindset with clear communication and professional demeanor.

• Willingness to participate in continuing education and training to stay current and upskill (including related certifications). Nice to Have

• Completion of relevant certifications for skill upgradation.

• Experience with customer-facing interactions via email, fault report tracking and voice calls. Compensation & Benefits

• Performance metrics: Continuous Integration, Deployment & Monitoring – aiming for 100% error-free onboarding and implementation with adherence to schedules; Quality & CSAT – on-time delivery, issue resolution and customer experience; MIS & Reporting – on-time MIS and report generation.