Software Engineer

About the Role The role is to design, test and maintain software programs for operating systems or applications deployed at a client end, ensuring 100% quality assurance parameters. This position supports clients' digital transformation initiatives through a full software lifecycle. What You'll Do

• Design, test, and maintain software solutions by understanding requirements, studying system flows and data usage, and following the software development life cycle.

• Investigate problem areas, perform root-cause analysis, and collaborate with functional teams to convert requirements into feasible designs; coordinate with project managers for information on software capabilities.

• Develop and code software, design test cases and scenarios, automate validation, fix defects, and adapt software for new hardware or interfaces; document status and progress.

• Provide status reporting and maintain close customer focus: capture client requirements, solicit feedback, ensure on-time delivery, and maintain thorough documentation for client proposals to implementation; respond promptly to customer requests.

• Ensure documentation, usability feedback, and reporting are integrated into the development process; participate in ongoing education and skill upgradation.

• Deliverables/Performance Metrics:

• Continuous Integration, Deployment & Monitoring: 100% error-free onboarding & implementation; adherence to schedule/release plan.

• Quality & CSAT: On-time delivery, issue resolution, customer experience, and completion of skill-upgrade certifications.

• MIS & Reporting: 100% on-time MIS & report generation. What We're Looking For

• Experience in understanding requirements and software design; ability to translate client needs into feasible software solutions; familiarity with the software development life cycle and problem solving.

• Strong coding and development skills; ability to design test cases, automate validation, fix defects, and document progress; ability to work with cross-functional teams and report status clearly.

• Customer-focused mindset: capture client requirements, take feedback, ensure timely delivery, and maintain effective communication with stakeholders.

• Willingness to continue learning, stay current on best practices, and collaborate with team members.