Software Engineer

About the Role

The role involves designing, testing and maintaining software programs for client-facing systems, ensuring adherence to quality assurance parameters and successful deployment at client sites. What You'll Do

• Instrumental in understanding the requirements and design of the product/software

• Develop software solutions by studying information needs, system flow, data usage and work processes

• Investigate problem areas followed by the software development life cycle

• Facilitate root cause analysis of system issues and problem statements

• Identify ideas to improve system performance and impact availability

• Analyze client requirements and convert requirements to feasible design

• Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements

• Confer with project managers to obtain information on software capabilities

• Perform coding and ensure optimal software/module development

• Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software

• Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases

• Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces

• Analyzing information to recommend and plan the installation of new systems or modifications of an existing system

• Ensuring that code is error free or has no bugs and test failure

• Preparing reports on programming project specifications, activities and status

• Compile timely, comprehensive and accurate documentation and reports as requested

• Coordinating with the team on daily project status and progress and documenting it

• Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

• Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution

• Capturing all the requirements and clarifications from the client for better quality work

• Taking feedback on a regular basis to ensure smooth and on time delivery

• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members

• Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements

• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

• Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation

• Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

• Timely response to customer requests and no instances of complaints either internally or externally What We're Looking For

• Experience in designing, testing and maintaining software for operating systems or client-end applications

• Ability to understand requirements, perform analysis and translate into feasible design

• Proficiency in the software development life cycle, coding, debugging and problem solving

• Capability to develop and automate test cases, validate software, and perform software validation

• Strong documentation, reporting, and communication skills; ability to liaise with project managers and cross-functional teams

• Familiarity with continuous integration, deployment and monitoring processes

• Customer-focused mindset with ability to capture requirements, gather feedback and ensure on-time delivery

• Willingness to engage in ongoing education and training to stay current with best practices and new programming languages Compensation & Benefits

• Performance metrics include: 100% error-free onboarding and implementation, adherence to schedule/release plan, on-time delivery, and effective MIS & reporting

• Salary details not provided in the posting