Software Engineer

About the Role The role focuses on designing, testing, and maintaining software programs for client deployments, ensuring 100% quality assurance. You will translate requirements into robust software solutions and collaborate across teams to deliver reliable, scalable software throughout the development lifecycle. What You'll Do

• Instrumental in understanding the requirements and design of the product/software.
• Develop software solutions by studying information needs, systems flow, data usage and work processes.
• Investigate problem areas and participate in the software development life cycle.
• Facilitate root cause analysis of system issues and problem statements.
• Identify ideas to improve system performance and impact availability.
• Analyze client requirements and convert requirements to feasible design.
• Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements.
• Confer with project managers to obtain information on software capabilities.
• Perform coding and ensure optimal software/module development.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software.
• Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases.
• Modify software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Analyze information to recommend and plan the installation of new systems or modifications of an existing system.
• Ensure that code is error free or has no bugs and test failure.
• Prepare reports on programming project specifications, activities and status.
• Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns.
• Compile timely, comprehensive and accurate documentation and reports as requested.
• Coordinate with the team on daily project status and progress and documenting it.
• Provide feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation.
• Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc.
• Timely response to customer requests and no instances of complaints either internally or externally. What We're Looking For
• Instrumental in understanding requirements and design of software products.
• Strong ability to develop software solutions by studying information needs, systems flow, data usage and work processes.
• Familiarity with the Software Development Lifecycle (SDLC) and root cause analysis.
• Proficient in coding, debugging, and delivering error-free software.
• Experience in creating and executing test cases, automation for software validation, and ensuring quality assurance.
• Ability to analyze client requirements and convert them to feasible design.
• Excellent collaboration with functional teams, analysts, and project managers.
• Documenting software specifications, architecture, and status reports; strong communication with stakeholders.
• Customer-facing communication, timely responses, and focus on customer satisfaction. Compensation & Benefits
• Continuous Integration, Deployment & Monitoring of Software: 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan.
• Quality & CSAT: On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation.
• MIS & Reporting: 100% on time MIS & report generation.