About this role
Company Description
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
You will:
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Help build and support the mobile development team, including establishing internal processes for pushing new apps to mobile devices
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Assist in testing and ensuring high quality of deployed mobile apps
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Coordinate with other engineering managers focused on web applications to ensure continuity of service and functionality across platforms
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Mentor and grow engineers while keeping them engaged and focused on the Office of Innovation and Technology’s goals
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Enforce clean code and excellent coding practices by conducting thoughtful code reviews
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Develop and implement processes for building better mobile software and teams by encouraging best practices
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Assist in the implementation of systems where necessary by writing high quality code
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Help create a collaborative and inclusive environment where engineers are encouraged to ask questions and work in the open
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Continuously improve upon your team's process and best practices ensuring the effective delivery of high-quality software
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Develop and maintain strong partnerships with key partners
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Participate in, and have strong opinions about the Software Development Life Cycle (SDLC)
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Support and maintain production systems used for critical City workloads
Management
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Supports and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive.
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Coaches employees under their supervision.
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Conducts performance reviews.
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Models best practices.
Operations
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Coordinates the development and implementation of major project timelines where appropriate.
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Follows effective relationship and project management processes in coordination with team members and engagement managers at the City
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Analyzes performance of activities within their area and documents resolutions, identifies and remediates problem areas, and devises and delivers solutions to enhance quality of area’s systems and services.
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Unblocks team members from technical issues.
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Sets and monitors SLAs for production systems that the team supports
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Collaborates with City teams providing infrastructure and networking support.
Relationship Building
- Develops and maintains strong partnerships with members of the content, ux and design teams
Qualifications
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We care more about what you can do than where you learned how to do it. That said, a bachelor’s degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least five years of management experience.
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Proven track record managing complex projects.
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Ability to solve complex business problems and develop user/business-driven technology strategies and plans.
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Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly and technical language) and interpersonal skills with a focus on rapport-building, listening and questioning skills.
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Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
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Exceptional customer service orientation.
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While you won’t necessarily be working with these technologies every day, you should have a broad enough understanding of them to help support your team.
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Understanding of the modern mobile platform and common architectures
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Strong understanding of the key differences in supported hardware and features across the mobile device landscape
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React Native
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Server-side programming languages such as .NET Core, Node.js, or PHP
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Command line and shell scripts
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Web application security concerns and ways to mitigate them
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Git, or similar version control systems
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SQL, and usage of relational databases such as PostgreSQL, Oracle, MSSQL
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Amazon Web Services (AWS)
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Containerization
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Automated test/deployment pipelines
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API design and development
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Additional Information
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Salary cannot exceed $115,000
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We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.