About this role
About the Role Motorola Solutions is seeking a Software Engineer II to troubleshoot, deploy, and monitor Push-To-Talk solutions in a customer-focused environment. You will join the Unified Communications Tier 3 team responsible for reliability and maintainability of software, hardware processes, network facilities, controls, and security systems, and you will develop tools to streamline debugging and health monitoring. What You'll Do
- Troubleshoot, debug and drive Push-To-Talk solution issues by joining live troubleshooting calls with customers, capturing application logs & network captures and escalating the issue to next level engineer if necessary.
- Deploy 'Push-To-Talk' application and configure network for communication across servers.
- Configure Linux routes and iptables according to network requirements.
- Monitor network performance, application performance and service integrity.
- Develop tools and provide web services to parse application logs, system health information and network captures to help in faster debugging and reduce issue resolution time.
- Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the 'Push-To-Talk' solution and provide one stop interfaces that indicate the health of the solution.
- Maintain and enhance all monitoring and debugging tools. What We're Looking For
- Networking Protocols (Layer3 to Layer7)
- Understanding of complex application flows and layers
- Web services and microservices
- Understanding of virtualized environments
- Great communication skills
- Able to tackle customer calls Compensation & Benefits
- Competitive salary.
- Annual Leave maximum of 30 working days (on a pro-rata basis at rate of 2.5 working day leaves for every month of service).
- Employee stock purchase plan.
- Life assurance. Group Medical Fixed Floater Sum Insured of INR 600,000 per family (enroll up to 5 dependents, incl. spouse, children and parents*, can be covered).
- Enhanced maternity and paternity pay.
- Educational Assistance Policy.
- Career development support and wide ranging learning opportunities.
- Employee health and wellbeing support, wellbeing guidance etc.
- Corporate social responsibility initiatives including support for volunteering days.
- We are an equal opportunities employer, and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the assessment process works for you.