Software Engineer II - DevOps

Rapid7

Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India and build out our Product & Engineering teams in Pune, we are seeking a Software Engineer II. In this role, you will take ownership of the platform and infrastructure your teams build on, working with cutting-edge technologies, receiving coaching and support to reach your full potential, and helping establish our foundational engineering presence in the region.

About the Team

Our Product and Engineering team builds award-winning solutions on the Insight platform to help over 10,000 global organizations assess risk, detect threats, and automate security programs. Working with best-in-class technology, leading-edge research, and broad strategic expertise, our global teams continuously innovate to deliver a cohesive, highly reliable security platform.

About the Role

As a Platform Operations Engineer II, your primary responsibility will be to ensure our products deliver a secure, available, reliable, and scalable experience, with a particular focus on our FedRAMP authorized environment. Specifically, your focus will be to:

• Build, operate, and scale the cloud infrastructure and deployment pipelines that our product teams depend on.
• Develop and maintain internal automation that improves the efficiency, reliability, and security of microservice operations and deployments.
• Learn and take ownership of existing platform systems, operational workflows, and runbooks.
• Regularly monitor applications and infrastructure to identify opportunities for improving operational efficiencies and MTTR.
• Participate actively in on-call rotation, incident response workflows, and post-incident root cause reviews.
• Contribute to design discussions and architectural decisions around operational improvements, tooling, and SRE frameworks.

The skills and qualities you'll bring include

• Minimum of 3 years of experience in platform, infrastructure, or site reliability engineering, with hands-on experience managing public cloud infrastructure at scale across AWS, GCP, or Azure.
• Strong proficiency with Linux system administration, performance tuning, and troubleshooting alongside container orchestration using Kubernetes and Docker.
• Practical experience designing and maintaining infrastructure-as-code using Terraform.
• Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India and build out our Product & Engineering teams in Pune, we are seeking a Senior Platform Operations Engineer. In this role, you will own the technical direction of our platform, driving end-to-end operational initiatives, leveraging cutting-edge technologies, and helping establish our foundational engineering presence in the region.

About the TeamOur Product and Engineering team builds award-winning solutions on the Insight platform to help over 10,000 global organizations assess risk, detect threats, and automate security programs. Working with best-in-class technology, leading-edge research, and broad strategic expertise, our global teams continuously innovate to deliver a cohesive, highly reliable security platform.

About the RoleAs a Senior Platform Operations Engineer, your primary responsibility will be to set the technical direction for how we operate, secure, and scale our platform, with a focus on our FedRAMP authorized environment. Specifically, your focus will be to:

• Define the architecture, standards, and tooling strategy for our platform infrastructure, deployment pipelines, and operational automation.
• Lead platform operations for our FedRAMP environment in-house, taking ownership of existing systems and determining what to retain, rebuild, or retire.
• Drive continuous improvements to service reliability, availability, and MTTR across services through incident response leadership and post-incident reviews.
• Design and build internal automation that improves the efficiency, reliability, and security of microservice operations and deployments.
• Partner across product engineering, security, and compliance teams to ensure platform scaling meets strict regulatory and availability requirements.
• Mentor engineers across the team to raise the technical bar through structured design reviews, code reviews, and knowledge sharing.

The skills and qualities you'll bring include

• Proven track record with 6+ years of experience in platform, infrastructure, or site reliability engineering, including hands-on experience operating cloud production infrastructure at scale across AWS, GCP, or Azure.
• Strong proficiency in Linux system administration, performance tuning, and troubleshooting alongside advanced container orchestration using Kubernetes and Docker.
• roficiency in Python, Go, or equivalent programming languages is required.
• Demonstrated experience designing and maintaining infrastructure-as-code using Terraform, including module design and state management at scale.
• Hands-on experience with observability and monitoring tooling such as Grafana or Prometheus, including defining SLOs and alerting strategies.
• Familiarity with agentic development practices using modern tools, GitOps practices, Ansible, and automated CI/CD pipeline management.
• Direct experience working within or alongside FedRAMP authorized cloud environments and familiarity with continuous monitoring compliance obligations.
• Capability for Strategic Doing by taking complex, ambiguous platform challenges and returning a clear execution plan, sequencing, and evaluated trade-offs with minimal direction.
• Personal Accountability for establishing clear operational ownership, driving system reliability, and taking responsibility for platform availability outcomes.
• Ability for Navigating Change & Ambiguity while leading infrastructure migrations, platform transitions, or vendor-to-in-house system handovers.
• Commitment to Cross-Functional Collaboration by building global networks across engineering, security, and product teams to deliver sustainable platform improvements.
• Strong communication skills to convey technical objectives and rationale clearly across teams while placing customer needs at the forefront of decision-making.
• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.

• Direct experience with observability and monitoring tooling such as Grafana or Prometheus, including defining operational alerts and tracking performance metrics.
• Familiarity with modern agentic development practices, configuration management using Ansible, automated CI/CD pipelines, and GitOps tools such as ArgoCD or Atlantis.
• Exposure to or familiarity with FedRAMP compliance requirements and working within authorized cloud environments.
• Capability for Strategic Doing by taking defined operational challenges, breaking larger goals into smaller execution steps, and pivoting where necessary to achieve outcomes.
• Personal Accountability for holding self and others responsible for driving operational outcomes, maintaining system availability, and meeting commitments.
• Readiness for Navigating Change & Ambiguity while learning existing systems, taking over runbooks, and adapting to evolving high-growth environments.
• Strong Cross-Functional Collaboration skills to build global networks, work across team boundaries, and partner with product engineering squads to deliver sustainable platform improvements.
• Clear Communication skills both written and verbal to convey technical objectives, rationale, and customer-focused solutions.
• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.

LI-SM5

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,500+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ ve been doing for the past 20 years. If you ’re r