Software Engineer - Applied AI

Software Engineer - Applied AI

Deepgram

Actively Hiring More jobs

AI speech API for transcription with human-level understanding

• B2B

• Growth Stage Expanding market presence

• Top Investors This company has received a significant amount of investment from top investors

• +2

• B2B

• Growth Stage Expanding market presence

• Top Investors This company has received a significant amount of investment from top investors

• +2

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Software Engineer - Applied AI

• $173k – $212k
• | San Francisco
• |Full Time

Posted: yesterday Recruiter recently active

Job Location

San Francisco

Visa Sponsorship Not Available

RelocationNot Allowed

About the job

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Team Overview

The Applied AI team takes on the voice AI problems that don’t have off-the-shelf answers. We work directly with enterprise customers and technology partners, from conversational AI and customer experience platforms to restaurant brands, and much of the work is zero to one. Current focus areas include robust ASR in noisy outdoor environments, self-service fine-tuning and model adaptation, domain-aware voice agents for drive-thru and phone ordering, agent scoring and evaluation, real-time operational analytics, and on-site hardware integration. We’re a small team that works in person in San Francisco, ships to production quickly, and stays close to the customers we build for.

Key Goals

• Ship production features in live voice agent products, such as drive-thru and phone ordering, within your first quarter.
• Own customer problems end to end: hear the issue, find the root cause, and get the fix into production.
• Help build reusable agent modules, like ordering and reservations, so new customers and industries launch faster.
• Make agents more accurate on real-world menus and catalogs, keeping structured data consistent across hundreds of locations.
• Contribute to fine-tuning and model adaptation so customers get accurate results on their own vocabulary and domains.
• Spot problems across the product before anyone asks, then fix them or bring a proposed solution.
• Run experiments that show whether new functionality improves outcomes for customers.

Minimum Skills, Knowledge & Capabilities

• Experience building and shipping backend services that run in production in the cloud.
• Operates AI-native: you build with modern AI coding tools as your default way of working, not occasionally, and use them to move fast without lowering the quality bar.
• Learns quickly and takes on unfamiliar parts of the stack with little ramp-up.
• Finds work instead of waiting for it: you recognize problems, propose solutions, and follow them through.
• Has taken something from idea to production, at work or on your own time.
• Communicates clearly with teammates and is comfortable working directly with customers.
• Builds for the customer’s outcome, with a high bar for quality and no over-engineering.
• Comfortable working across languages. Our stack is mainly Kotlin and Python, with TypeScript on the front end.

Preferred Qualifications (nice-to-have)

• Hands-on experience training, fine-tuning, or adapting models, through work, research, or substantial projects.
• Experience building evaluation or scoring for models or agents.
• Experience with audio, speech-to-text, or text-to-speech.
• Experience as a founder or early startup engineer, or taking a system from zero to one.
• Typically 2+ years of engineering experience, or equivalent demonstrated experience.

About the company

Deepgram

Actively Hiring More jobs AI speech API for transcription with human-level understanding 51-200 Employees

San Francisco

51-200

Artificial Intelligence

Software Development

Machine Learning

Audio

Artificial Intelligence

Natural Language Processing

Developer APIs

Speech Recognition

Technology

Business Analytics

Call Center Automation

Deep Learning

Unified Communication

• B2B

• Growth Stage Expanding market presence

• Top Investors This company has received a significant amount of investment from top investors

• YC Funded Startup funded by Y Combinator

• Growing fast Showed strong hiring growth in the past month

Learn more about Deepgram

Funding

AMOUNT RAISED $132.8M

FUNDED OVER 5 rounds

Rounds B $47000000

Series B - Nov 2022

Perks

Healthcare benefits We are partnering with Kaiser (CA only) & Anthem, we offer Kaiser HMO, Anthem PPO, and Anthem HDHP with HSA. The cost for medical benefits is 90% covered by Deepgram.

Parental leave Generous 16 week parental leave

Generous vacation Unlimited PTO and flexible work from home policy

Annual Wellness Stipend

Group Pet Insurance Deepgram employees can now cover the cost of pet bills with Pets Best pet health insurance! Choose from Essential, Plus, or Elite coverage.

Community Groups & ERGs As part of our Diversity, Equity, and Inclusion (DE&I) Program, Employee Resource Groups (ERGs) provide Deepgrammers from underrepresented communities a place to connect and provide mutual support. The voluntary, employee led groups allow p

Explore Deepgram's perks and benefits

Founders

Noah Shutty Founder

San Francisco

Scott Stephenson Founder

San Francisco

View the team

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