About this role
TikTok USDS Platform Responsibility - Automation Solutions Team
We are the TikTok USDS Platform Responsibility - Automation Solutions team. Our mission is to build the foundational AI agent platform and intelligent automation workflows that safeguard the TikTok US ecosystem. Unlike traditional safety tools, we are moving towards an Agentic Future. We develop the "Agentic Service Bot" and "Multi-agent Orchestration" systems that empower Policy, SRE, and Compliance operations to handle complex risks (e.g. Election Safety, Minor Safety) at scale. We bridge the gap between advanced ML models and production-grade operational excellence in the secure USDS environment.
Responsibilities
- Design and build core platform components including agent runtime, state management, and tool-calling frameworks to enable multi-agent coordination.
- Build modern UIs and workflow editors that allow operations teams to monitor, debug, and configure complex AI workflows.
- Partner with Data Science teams to integrate LLMs and detection models into reusable workflow nodes with high reliability and low latency.
- Drive the migration of critical data pipelines to USDS and ensure 100% recovery for safety-critical services via robust system design.
- Collaborate closely with product team to identify high-impact automation scenarios and translate ambiguous safety needs into scalable engineering solutions.
Qualifications
Minimum Qualifications:
- Bachelor's or Master's degree in Computer Science, or a related technical field.
- 3+ years of professional software engineering experience building large-scale production systems.
- Strong backend experience in Go (preferred), Java, or Python, with a deep understanding of distributed systems, concurrency, and microservices architecture.
- Hands-on experience with modern web technologies (e.g. TypeScript, React), with the ability to build complex, interactive internal tools.
- Practical experience integrating LLM/ML capabilities into products (e.g. prompt engineering, handling model latency, evaluation flows).
- Prior experience in a 0→1 or early-stage builder role, with a track record of shipping ambiguous projects.
Preferred Qualifications:
- Experience building workflow engines (e.g. Temporal, Airflow) or node-based editors (e.g. React Flow).
- Familiarity with applied LLM patterns like RAG, Multi-step Agents, and Tool-calling.
- Prior experience in Trust & Safety, Privacy, or Regulatory engineering is a plus.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA \