Software Configuration Coordinator

About the Role

The Software Configuration Coordinator is accountable for planning, coordinating, and governing software changes and releases across the enterprise landscape. This role ensures changes are promoted in a controlled, compliant, and risk-aware manner by partnering with development, Basis, enhancement, testing, and release teams. It requires a highly process-driven mindset with experience in SAP Solution Manager (ChaRM, Enhanced Retrofits, Focused Build, Solution Documentation) and SAP Transport Management System (STMS). The position is critical to maintaining system stability and enabling timely, high-quality releases. What You'll Do

• Plan, coordinate, and govern software releases and transport movements across the SAP landscape

• Manage and oversee end-to-end Change Request Management (ChaRM) activities

• Review, analyze, and remediate transport conflicts and retrofit issues prior to production promotions

• Ensure adherence to release, change, and transport management processes

• Coordinate with global, cross-functional teams (Basis, Development, Testing, Business) to align on release readiness

• Monitor dependencies and interrelationships among SAP modules to mitigate risk

• Maintain accurate and up-to-date solution and release documentation

• Support governance forums by providing release status, risk assessments, and impact analysis

• Enforce process compliance while enabling timely delivery of business changes What We're Looking For

• Strong understanding of the Software Development Life Cycle (SDLC)

• Hands-on experience with SAP Solution Manager (ChaRM, Enhanced Retrofits, Focused Build, Solution Documentation)

• Hands-on experience with SAP Transport Management System (STMS)

• Experience with IT Service Management tools (e.g., ServiceNow)

• Knowledge of ITIL Service, Change, and Release Management practices

• Ability to lead and influence cross-functional, multi-location teams

• Strong analytical, problem-solving, and decision-making skills

• Able to manage multiple parallel releases and priorities with clear communication and effective organization

• Proficiency in English business language Nice to Have

• Detail- and quality-focused mindset, with a consistent approach to following and improving processes

• Experience working with distributed teams across time zones

• Excellent stakeholder communication and relationship-building skills

• Adaptability to changing priorities by re-planning work and maintaining delivery quality Compensation & Benefits

• What we offer: You'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career.