About this role

Social Media & Community, Marketing

Content planning, scheduling, captions, posting, reposting
Content mapping for seasonal needs: content volume, type by platform
Partnering with licensees, ecomm schedules by region, stores for commercial strategy
Ensure product is live prior to scheduling
Community management, engagement, comments, DMS, customer service directions
Licensee + distributor social media content review, integration
UGC - sourcing, outreach, scheduling, permissions for contributor content
Support on influencer marketing, talent, performance, product, content, etc
VIP and influencer product seeding
Collaborations; Content needs, strategy, plananing
Relationships with licensees, categories, style, ecomm schedules and weekly updates

Social Media & Community

Scheduling content; campaigns, collaborations, events, commercial, etc.
Stories and Feed across all social platforms (IG, FB, TikTok, X, Pinterest, YouTube)
Creating editorial, captions with rich storytelling, deeper rooted experiences, or product insights
Ensuring product is live on site prior to scheduling.
Community Engagement
Reposting brand appropriate tags/content throughout the day to capture in real time social engagements
Replying to comments/ messages within 48 hours
Replying to customer support questions within 48 hours
Gather and organize product requests, including selections, sizing, quantities, and shipping details.
Own order tracking, shipping updates, and any adjustments or issues through delivery.
Maintain a centralized seeding tracker to provide visibility across both marketing teams.
Serve as the primary point of contact for seeding- related order updates and fulfillment needs.

CROSS-BRAND

Photography and content for events, campaign shoots, editing if feasible
Content trends, performance
Content creation, editing, scheduling (bebe)
Support on decks and presentations- social and influencer content
Social Media Reporting - collabs, influencer, celebrity
Support on all BSA social media handles across brands, log-ins, access, handle set up, verification
SM handle master chart updater, by brand, franchisee, licensee
Password updates, handle verification
Boosting, admin, platform glitches and performance

Salary $100,000-$110,000

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Social Media & Marketing Manager