Social Media Manager

Position Summary

The Social Media Manager will own content strategy and execution across two tracks: the AI brand presence and a portfolio of client accounts. This person is both a strategist and a doer, and comfortable developing platform-specific content plans, writing sharp copy, and managing day-to-day publishing, engagement, and reporting. You'll collaborate closely with the production team and client-facing leads to ensure every post is on-brand, on-time, and performing.

Job Details

Work setup: Work From Home

Schedule: Monday - Friday | 10 AM – 7 PM CST

Holidays: To follow PH Holidays

Responsibilities

• Internal Brand — AI

• Develop and maintain fig1.ai's social media presence across LinkedIn, Instagram, and other relevant platforms

• Create and manage a content calendar aligned with company milestones, team highlights, and thought leadership

• Write and design (or brief designers on) posts, stories, carousels, and short-form video concepts

• Monitor community engagement and respond to comments, DMs, and mentions in the brand's voice

• Track performance metrics and provide regular reports with actionable insights

• Client Work

• Manage social media accounts for multiple clients simultaneously, maintaining distinct brand voices across each

• Build monthly content calendars in collaboration with clients and internal account leads

• Write copy, develop creative briefs, and coordinate with designers for client content production

• Schedule and publish content across platforms including Instagram, TikTok, LinkedIn, Facebook, and X

• Conduct monthly performance reviews and present insights and recommendations to clients

• Stay current on platform algorithm changes, trends, and best practices to inform strategy

Qualifications

• Required

• 3–5 years of social media management experience, including client-facing or agency work

• Strong copywriting skills with the ability to adapt tone and voice across brands

• Hands-on experience with scheduling tools (e.g., Later, Hootsuite, Buffer, or similar)

• Proficiency in native analytics across major platforms (Instagram Insights, LinkedIn Analytics, TikTok Analytics, etc.)

• Demonstrated ability to manage multiple accounts and deadlines simultaneously

• Comfort with basic content design tools such as Canva or Adobe Express

• Familiarity with AI tools and best practices as they apply to content creation, copywriting, and social media workflows (e.g. using AI for ideation, drafting, and performance analysis)

• Preferred

• Experience at a creative agency or within an in-house production team

• Familiarity with short-form video production and editing (Reels, TikToks, YouTube Shorts)

• Exposure to paid social amplification and boosting strategy

• Background in a creative, tech, or AI-adjacent industry