About this role
JOB
DESCRIPTION
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SOCIAL MEDIA MANAGER
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Role Overview
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The Social
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Media Manager will be responsible for developing and implementing social media
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strategies that strengthen brand visibility, promote products and services, and
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drive audience engagement.
Key Responsibilities
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Develop and implement
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social media strategies aligned with brand and business objectives.
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Plan, create and manage
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content calendars across relevant platforms.
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Create engaging content,
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including graphics, videos, captions, stories, reels and educational
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posts.
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Develop educational
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content that simplifies concepts for customers and the general public.
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Manage online communities,
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respond to comments and enquiries, and maintain positive audience
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engagement.
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Plan and execute digital
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campaigns to support product awareness, customer acquisition and service
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adoption.
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Monitor social media
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performance using analytics tools and prepare regular performance reports.
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Track industry trends,
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competitor activities and emerging digital platforms to identify
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opportunities for improved engagement.
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Collaborate with relevant
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teams to develop content around product launches, promotions, customer
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stories and company initiatives.
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Ensure consistency in
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brand messaging, tone of voice and visual identity across all social media
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platforms.
Requirements
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Requirements
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Bachelor's degree or HND
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in Marketing, Communications, Public Relations or a related field.
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Minimum of 4 years of
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experience in social media management, digital marketing or content
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creation.
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Demonstrable experience
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managing business or corporate social media accounts.
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Experience developing and
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executing social media campaigns and content calendars.
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Strong understanding of
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major social media platforms and their respective content formats.
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Proficiency in content
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creation tools such as Canva, Adobe Creative Suite, CapCut or similar
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applications.
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Familiarity with social
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media analytics and management tools.
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A portfolio of previous
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work or links to managed social media accounts will be an added advantage.
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Competencies
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Excellent written and
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verbal communication skills.
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Strong copywriting,
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storytelling and content development abilities.
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Creativity and the ability
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to develop engaging digital content.
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Good understanding of
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digital marketing trends and audience behaviour.
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Analytical thinking and
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the ability to interpret social media performance metrics.
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Strong organisational,
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planning and time-management skills.
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Attention to detail and good judgement when
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communicating publicly on behalf of a brand