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Social Media Manager

Guess Europe Sagl
Bioggio, Ticino, Switzerland Posted Oct 21, 2026
Full-time

About this role

We are looking for a self-driven and experienced professional with a strong understanding of social media, fashion and culture, and a refined eye for content. You will help shape how GUESS connects with audiences through digital storytelling, campaigns and cultural moments.

This is a role with a high level of ownership, combining strategic thinking with hands-on execution, cross-functional collaboration and the ability to drive projects forward from concept to delivery.

Your mission is to ensure GUESS digital content and channels reflect the brand’s vision and DNA through a social-first approach. You will translate campaign ideas into platform-native storytelling, bringing together cultural relevance, creative excellence and measurable impact. Most importantly, you will help shift GUESS from social supporting campaigns to social actively shaping them.

CORE JOB RESPONSIBILITIES

  • Support the Director of Social Media & Advertising in implementing the Company’s global social media strategy across key platforms and consumer touchpoints
  • Oversee the day-to-day coordination of the global social media function, making sure priorities are clearly defined, team activities are aligned and projects move forward efficiently
  • Coordinate the work of the Social Media team, ensuring alignment across strategic priorities, creative development and execution
  • Manage the global social media content calendar, ensuring content is planned and coordinated in line with brand priorities, campaign timelines and product launches
  • Oversee the execution of social media campaigns, product launches, brand initiatives and always-on content across relevant platforms
  • Ensure a consistent and engaging brand presence across global social media channels, maintaining alignment with brand identity, tone of voice and communication priorities
  • Collaborate closely with Creative, Brand Marketing, PR, Paid Media and E-commerce teams to ensure integrated communication, align organic and paid social activities, and maximize the impact of content across consumer touchpoints
  • Monitor social media performance, audience insights and platform developments, identifying opportunities to improve engagement, reach, audience growth and overall effectiveness
  • Track and report on key social media KPIs, translating performance data into actionable recommendations and optimization opportunities
  • Identify relevant social trends, cultural moments, emerging formats and platform innovations to strengthen the brand’s social presence and cultural relevance
  • Support creator and influencer initiatives, ensuring content and activations align with the overall social media strategy and brand positioning
  • Manage relationships with external agencies, platform partners and other relevant stakeholders
  • Establish and continuously improve workflows, processes and best practices to enhance team collaboration, planning and delivery
  • Maintain global social media guidelines and best practices, supporting regional teams in adapting content to local markets where relevant
  • Explore new tools, technologies and AI solutions to enhance social media planning, content development, performance analysis and workflow efficiency

Requirements

  • 7/8 years of experience in social media, digital marketing and/or communications within fashion, lifestyle, retail or another culturally relevant consumer brand
  • Proven experience developing and implementing global or multi-market social media strategies
  • Deep understanding of Instagram, TikTok and other relevant social platforms, including formats, communities, publishing workflows, paid amplification and performance drivers
  • Demonstrated experience managing social media calendars, campaigns and multiple projects simultaneously in a fast-paced, international environment
  • Strong fashion, design and cultural awareness, with a refined visual sensibility and excellent taste. Able to translate trends and contemporary aesthetics into authentic, visually compelling brand content, particularly for platforms such as Instagram
  • Strategic yet hands-on, able to translate big-picture thinking into actionable plans and drive effective execution from concept to delivery
  • Strong understanding of organic and paid social media, and how they work together to support broader business and brand objectives
  • Experience managing or mentoring team members, with strong leadership, communication and collaboration skills
  • Excellent communication and presentation skills, with the ability to present strategies, performance insights and recommendations clearly to senior stakeholders
  • Strategic and analytical mindset, combining an understanding of creative storytelling and brand building with the ability to interpret social media performance and translate data into actionable recommendations.
  • Experience using social media analytics, reporting and publishing tools, such as Sprout Social, with familiarity with content creation tools such as Canva
  • Experience with AI tools and emerging technologies relevant to social media is a plus
  • Fluent English and Italian; additional languages are a plus

Benefits

  • An International, fresh and dynamic working environment

  • Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Cares

  • Arts, sports and social events outside the office, thanks to our Guess Fun activities!

  • Training & Development platform and paths

  • Discount on our products both online and in stores

  • Don’t miss your chance to join a progressive and sustainable global company, which is constantly looking for new challenges and opportunities to grow in a competitive and tough market.

  • Guess promotes a people-first workspace, where their well-being and their development are part of the history and the success of the brand.

  • Do you think we’re a good match for you? Apply now to be part of our family!

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