Social Media Manager

ChoiceMart NG Job Posting

ChoiceMart NG is a retail store that specializes in health, beauty, household, and lifestyle essentials. Officially registered in Nigeria as ChoiceMart NG Global Enterprise LTD, the e-commerce brand has built a prominent online presence serving customers nationwide with unique personal care treatments.

We are recruiting to fill the position below:

Job Position: Social Media Manager

Job Location: Oluyole, Ibadan - Oyo

About the role

• Manage ChoiceMart NG's social media presence, build customer trust, and turn audience interest into qualified enquiries.

What you'll do

• Develop and maintain a content calendar for the company's social media pages.

• Coordinate production with the designer, Copywriter & Creative Strategist, and video team.

• Schedule and publish approved posts, videos, stories, and promotions.

• Respond to comments and messages, passing purchase enquiries to the sales team.

• Escalate complaints and follow up with the responsible department.

• Keep profile details, product information, and promotional content accurate.

• Monitor audience feedback and identify useful content opportunities.

• Report on reach, engagement, enquiries, response times, and attributable sales where tracking is available

• What success looks like

• Publishing consistency, response speed, meaningful engagement, qualified enquiries, and customer experience.

• What you'll bring

• Experience managing business social media accounts.

• Strong writing, organisation, and customer communication skills.

• Familiarity with publishing tools and platform analytics.

• Evidence of previous account management or content results.

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