About this role
Social Media Executive
The opportunity text describes a role for a Social Media Executive to own and execute MandM's social media presence across the UK and Ireland, focusing on Facebook and Instagram. The role includes planning, scheduling, and publishing organic and boosted content, driving brand engagement, community growth, and trackable trading revenue during peak promotional periods.
About The Role
Social Media Executive Hereford, England, United Kingdom
Type: Permanent, Full time
Working Pattern: Hybrid (3 days a week onsite)
The Opportunity🚀
We are looking for a Social Media Executive to own and execute MandM's social media presence across the UK and Ireland, specifically focusing on Facebook and Instagram. If you are passionate about social media, retail fashion, and digital trends, and turning insight into growth and trackable trading revenue, this is an opportunity to make a significant impact.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.
We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.
As our business continues to grow we are recruiting for a talented Social Media Executive to join our growing team.
Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
✨ Competitive Salary: Your talent deserves recognition
🤝 Giving Back: 2 days paid volunteering to support a cause you care about
🚀 Career Growth: Opportunity to grow
🎁 Staff Discounts: Stay stylish with our exclusive discounts.
🏦 Company Pension: Secure your financial future.
🏖️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
🎁 Birthday Delight: Take your special day off to celebrate YOU
🚗 Free Parking
💊 Health & Wellbeing programme; we’ll look after you
Role Scope
As our Social Media Executive, you will plan, schedule, and publish high-performing organic and boosted social content, focusing on static imagery, lifestyle photography, carousels, and promotional campaign rollouts. Your role is essential in driving brand engagement, community growth, and trackable trading revenue during key promotional peaks and year-round brand drops.
Role key responsibilities:
✨ End-to-End Channel Management
Plan, schedule, and publish daily content across UK and EU Facebook and Instagram channels in line with the commercial trading calendar.
✨Multi-Format Campaign Execution & Creator Asset Integration
Deliver eye-catching static posts, product carousels, and promotional graphics.
Coordinate with the team to leverage and cross-post static user-generated content (UGC), lifestyle shots, and creator imagery.
✨Peak Trading & Commercial Support
Execute social activations around key trading peaks (such as Black Friday, Cyber Week, Christmas, and Back To School), ensuring correct products and offers are spotlighted.
✨Community Engagement & Tone of Voice
Deliver credible, real-time reactive comments and community management across UK and EU accounts to maintain brand consistency and customer connection.
✨Paid & Boosted Social Setup
Assist with boosting organic posts and monitoring ad performance across Meta platforms.
✨Performance Reporting
Monitor and evaluate channel success using social analytics tools, tracking reach, click-through rates, engagement, and ROAS.
About You
✨What we’re looking for
Ambition, enthusiasm, and a strong desire to be an integral part of the business.
A marketing or social background, making this an ideal entry-level position for someone with university or early business experience.
Passion for social media, retail fashion/sportswear, and digital trends.
Strong familiarity with Meta Business Suite, Meta Ads Manager, and social scheduling platforms.
Excellent written communication and copywriting skills with high attention to detail.
Strong organisational and time-management skills, able to multi-task, follow scheduling calendars, and meet daily posting deadlines. Positive, proactive team player with a willingness to learn social management tools and analytics.
Comfortable working collaboratively across departments (Studio, Digital Design, Product).
✨Desirable
Basic understanding of Meta dark posting, boosted post workflows, and influencer whitelisting.
Experience executing peak trading campaigns (Black Friday / Cyber Week).
A relevant qualification in Marketing, Digital Media, or Creative Content Production.
Why join MandM?
Learn and Grow: An opportunity to learn more about the broader social ecosystem working closely alongside the digital marketing team.
Drive Tangible Growth: Social media is a central part of our brand strategy, giving you direct visibility and influence within a major e-commerce business.
About Us
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
The people
✨Integrity
✨Teamwork
✨Accountability
✨Entrepreneurial approach