Social Media & Community Manager

The Role

We’re seeking a highly motivated Social Media & Community Manager who can pair strategic vision with operational excellence to elevate our brand presence across a diverse digital ecosystem. Reporting directly to the Senior Social & Community Manager, you will serve as a key architect of our brand’s voice, managing high-growth channels and fostering deep community engagement.

The ideal candidate is a strategic operator who balances creative intuition with a rigorous, analytical approach to growth. You are confident with the community and creator ecosystems and platform-specific strategies—especially on TikTok, Instagram, Pinterest, and YouTube.

In this role you’ll get to:

• Calendar Management: Working with the two junior members of the team to maintain a master content calendar that ensures a cohesive brand narrative across all platforms, working with the Snr Manager to tailor delivery to fit each platform’s unique algorithm and audience behavior.

• Growth & Analytics: Translate raw platform data into actionable insights. You won’t just report numbers; you will provide the "why this worked” to the Senior Manager working together to make these insights actionable.

• Commerce Management: Lead and execute "commerce-first" content, including working with the US Marketing Team on TikTok Shop and integrated social commerce features.

• Trend Forecasting: Stay ahead of the curve by identifying emerging trends, sounds, and platform features before they go mainstream.

• Community & Relationship Management: Move beyond reactive moderation by actively seeking out and engaging in relevant conversations across the social ecosystem—building bridges with niche communities and potential brand advocates.

What we are looking for in you:

• Experience: 5+ years of experience in social media management, ideally within a fast-paced beauty, fashion, or lifestyle brand.

• Platform Mastery: Strong knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement. We are looking for a genuine digital native who