About this role

Social Listening & Digital Analytics Lead

Remote

Contract

Hybrid

Nonprofit & NGO

Senior (5-8 years)

Application Deadline

October 25, 2026

About the Company

Advancing Health for Humanitarian Support Initiative (AIDHealth Inc.) is a dedicated non-profit organization operating in Nigeria. The organization is committed to improving healthcare access and providing essential humanitarian support to communities in need. AIDHealth Inc. focuses on impactful initiatives that address critical health challenges and foster well-being through targeted programs and interventions.

Job Description

Advancing Health for Humanitarian Support Initiative (AIDHealth Inc.) is seeking a skilled Social Listening & Digital Analytics Lead for a hybrid role based in Nigeria.

This position is crucial for monitoring online conversations, managing social listening tools, and providing vital insights to support program reporting and decision-making within the humanitarian sector.

If you have a Master's degree, extensive experience in social listening, and fluency in Hausa and English, we invite you to apply.

Required Skills

Social Listening
Digital Analytics
Media Monitoring
Data Analysis
Boolean Queries
Hausa Language
English Language
Meltwater
Talkwalker
Brandwatch
Sprinklr
Dashboarding
Reporting

Key Responsibilities

Set up and manage the licensed social listening platform for programme themes and community activities.
Design, test, and maintain Hausa search queries, including spelling variations, Hausa–English code-switching, and Ajami script.
Monitor online conversations daily and send priority alerts to the Partner within agreed timelines.
Prepare regular monitoring summaries and maintain the live dashboard.
Track audience responses to programme-related community and digital activities.
Lead the selection of listening tools and applications for platform data access.
Contribute findings to periodic learning reports, the baseline report, and the final report.

Qualifications

Master’s degree in Communications, Data Science, Media Studies, Social Science, or a related field; PhD preferred.
At least 5 years of professional experience in social listening or media monitoring.
Hands-on experience with an enterprise listening platform such as Meltwater, Talkwalker, Brandwatch, or Sprinklr.
Experience designing Boolean queries and testing for precision and recall.
Experience monitoring Nigerian or Hausa-language online spaces.
Fluency in Hausa and English.
About This Role
In Nigeria's rapidly expanding digital communication sphere, a Social Listening & Digital Analytics Lead is paramount for understanding public sentiment and informing humanitarian efforts. This role demands expertise in monitoring online conversations, managing sophisticated listening tools, and translating complex data into actionable insights. The impact of this position is significant, directly influencing program reporting, strategic decision-making, and the effective allocation of resources for humanitarian support initiatives.
Who Should Apply