Social & Behaviour Change Communication Officer (SBCCO)

Social & Behaviour Change Communication Officer (SBCCO)

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over...

Social & Behaviour Change Communication Officer (SBCCO)

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Kano
• Job Field Project and Program Management

Overall Responsibilities

Community Mobilization:

• Plan and execute community entry activities (mapping, identification of key influencers/targets, engagements)
• Stakeholder mapping (identify influencers, partners, and antagonists), develop/implement an engagement plan for effective stakeholder relationship and support.
• Develop a database of contacts. This will include local leaders (Govt, non-government, religious, community, etc.) relevant to MSI Nigeria’s work.
• Develop and implement mobilization plans, identifying whom to target, when, why, where, and how
• Establish and maintain relationships with all key stakeholders, the media, and other partners that impact the work of MSI Nigeria.

Lead CBO Management:

• Identify Community Based Organizations (CBOs), relevant bodies, and partners for demand generation in the community.
• Develop and implement a robust capacity building plan for CBOs, town announcers, Ward Development Associations (WDA), Ward Development Committees (WDC), and Youth Champions (YC).
• Lead the implementation of a robust communication strategy for effective sensitization and stigma reduction in the communities through effective stakeholder engagement.
• Ensure the full implementation of MSI Nigeria’s community engagement strategy across channels of operation.
• Lead the demand creation, generation, marketing, and clients' uptake of relevant MSI Nigeria products and services.
• Guided by the channel SUMO, and MSI Nigeria’s demand generation strategy, conduct mobilization activities with target groups that will result in footfalls and uptake of MSI Nigeria’s services.
• Prepare and design monthly activity plans as relevant to state, regional, and national activities.
• Meeting and collaboration with key government stakeholders at local and state levels - reproductive health coordinators, officers in charge at PHCs, HODs for Health, etc.
• Advocacy meetings and engagement with key groups - Stakeholder engagement, traditional and religious leaders, youth and women's group engagement, use of town criers, door-to-door,
• Develop and implement clear plans for adolescent engagement, demand generation, and stigma reduction.
• Identify hot spots and strategies for engagement to increase PAC.
• Ensure that all channel/cost center targets are achieved.

Lead Demand Creation and Marketing:

• Articulate a clear demand generation (DG) strategy specific for channels of operation.
• Conduct a clear on-going analysis of the market, by segment, location, accessibility to promote products on the project.
• Ensure complete referral and service uptake at the facility level.
• Ensure effective mobilization of clients to service providers.
• Implement innovative methods for effective contact center marketing.
• Responsible for achieving target numbers of service uptake on the projects.

Advocacy and External Engagement:

• Periodic sensitization with Police at divisional and local level on SRH with support from the Regional Manager and Regional Marketing and Communications Advisor.
• Engagement with Traditional and Religious leaders to create an enabling environment for programme implementation.
• Engagement with media for positive insight on a project with support from the Regional Manager.
• Engage with the State Ministry of Health, and relevant line ministries and attend TWG meetings with support from the Regional Manager.
• Identify with opportunities for a partnership to enhance the visibility of MSI Nigeria.

M&E:

• Ensure data quality check and timely reporting.
• Ensure data spot check and validation.
• Ensure effective referral tracking.
• Track in reaches and service uptake at the facility level
• Track referrals to the contact center.
• Ensure prompt submission of a monthly and quarterly report, More Together stories, and success stories from activities including high-quality photographs.

Required Qualifications

• First Degree in any discipline.
• Minimum of 3 years post-NYSC experience in strategi