About this role
About the Role ASM is recruiting for Snr Engineer, Field Process, NPI in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support and troubleshooting at client sites and drive process development and installation to meet customer expectations. What You'll Do
- Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationships and solutions.
- Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
- Drive and manage new product penetration, installation, and subsequent process development.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Drive continuous improvement of the customer experience through team, process and support tool development.
- Support CS EE /Sales/BU as one team to succeed new application penetration, site base operation and service.
- As part of a team, you'll provide process support / trouble shooting at client site. What We're Looking For
- Ph.D. in Materials Science, Chemical Engineering, Physics, or related fields; candidates with a Master’s degree and 6+ years of relevant experience are also welcome.
- Hands-on experience in the semiconductor or capital equipment industry, with exposure to CVD / ALD / EPI / PECVD being a strong plus.
- Able to thrive in a dynamic, fast-paced environment, managing multiple priorities effectively.
- Strong stakeholder management skills with a proven ability to collaborate across customers and internal teams.
- Experience in leading teams supporting complex systems, including on-site customer engagement and remote troubleshooting.
- Strong bilingual communication skills in English and Mandarin, both written and verbal. Nice to Have
- Exposure to CVD / ALD / EPI / PECVD is a strong plus.