Skilled Critical Facilities Maintenance Technician

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Key Roles and Responsibilities:Develops creative approaches to keeping operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:o Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.o Electrical responsibilities includes electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.

What we are looking for

Key Roles and Responsibilities

Develops creative approaches to keeping operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include:

• o Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.

• o Electrical responsibilities includes electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.

• o Fire Life Safety responsibilities includes wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.

• Tests performance of electromechanical assemblies and electronic voltmeters.

• Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.

• Inspects parts for surface defects.

• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.

• Aligns, fits or assembles component parts, using hand or power tools.

• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.

• Analyses systems to ensure best practices for both internal and external customers.

• Provides feedback to relevant teams on the effectiveness of existing standards and processes.

• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.

• Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program.

• Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.

• Manages systems to avoid unplanned customer-impacting events.

• Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.

• Performs other duties as assigned.

• Ensures a regular, predictable attendance which is essential to satisfactory performance. Knowledge, Skills and Attributes:

• Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems

• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)

• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems

• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:

• o Chilled Water Systems

• o Large Centrifugal Chillers

• o Cooling Towers

• o Heat Exchangers

• o Water Treatment Systems

• o VFD’s and Pumps

• o HVAC equipment

• o CRAC/CRAH’s

• o Humidification Systems

• o Water heaters

• o Water/Air filters

• o BMS and PLC Controls

• o Emergency Standby Diesel Generator Systems

• o Fuel/Oil systems,

• o 480/277 and 208/120 electrical generation and distribution

• o Static UPS Systems

• o Double Interlock Pre-Action Systems

• Excellent communication skills, both written and oral

• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)

• Ability to communicate effectively with customers and internal staff and effectively work in team environment

• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.

• Ability to learn quickly and address issues as they arise during normal working hours or after hours.

• Ability to operate in and promote a rigorous process-driven team environment

• Ability to logically analyze and solve problems

• Ability to effectively multi-task multiple projects

• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)

• Ability to operate electrical tools such as a multi-meter or infrared camera

• Ability to operate a forklift

• Must be comfortable working in a high stress, fast paced environment with shifting priorities.

• Must be able to work on a shift which may require nights, holidays, and some weekends.

• Possess critical thinking and complex problem solving skills Academic Qualifications and Certifications:

• Relevant high school diploma or equivalent required

• Relevant advanced qualification or equivalent work related experience required Relevant certifications such as:

• o CPR/First Aid and NFPA70E Certification (can be gained during course of employment)

• o Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required Required Experience:

• Solid demonstrated experience in a similar role gained within a data centre facilities environment

• Solid demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data centre, hospital, semi-conductor, or power plant)

• Relevant demonstrated experience as a critical facilities maintenance team leader Solid demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:

• o Chilled Water Systems

• o Large Centrifugal Chillers

• o Cooling Towers

• o Heat Exchangers

• o Water Treatment Systems

• o VFD’s and Pumps

• o HVAC equipment

• o CRAC/CRAH’s

• o Humidification Systems

• o Water heaters

• o Water/Air filters

• o BMS and PLC Controls

• o Emergency Standby Diesel Generator Systems

• o Fuel/Oil systems,

• o 480/277 and 208/120 electrical generation and distribution

• o Static UPS Systems

• o Double Interlock Pre-Action Systems

• Who we are

• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.